We do not accept third party credit card.

All rooms are non-smoking rooms. The hotel provides outdoor smoking designated areas for guests who wish to smoke. Smoking in hotel’s building is strictly prohibited, any room found to have been smoked in is subject to a cleaning fees of no less than THB 5,000. Smoking cannabis is strictly prohibited anywhere within the hotel premises.

Please note that Carlton Club Lounge benefits include a complimentary daily buffet breakfast at Plate Restaurant from 6:00 am to 10:30 am, complimentary non-alcoholic beverages throughout the day, and pre-dinner beverages with canapés from 6:00 pm to 8:00 pm (last order 7:45 pm). Alcohol is not served to guests under 20 years of age or to intoxicated guests.

Please note that a complimentary meeting room is available for 2 hours per stay, subject to availability. Non-Club guests will be charged THB 1,000++ per person per day (plus 10% service charge and 7% government tax).

Please note that in-room benefits include two complimentary laundry items per day (excluding dry cleaning and express service), late check-out until 3:00 pm (subject to availability), complimentary local calls within Bangkok, and high-speed internet access.

Please note that the Carlton Club Lounge dress code is business/smart casual, and children under 15 years must be accompanied by an adult. Food and beverages must be consumed only within the lounge.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Carlton Hotel Bangkok Sukhumvit您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：THB 6,000。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。

经营许可证号：174/2567