Please present the same credit card used to guarantee your booking when checking in/ making payment at the property.

Please note that hotel may contact the cardholder for verification purposes.

The name on the credit card used for the booking should correspond to the guest staying at the property.

A prepayment deposit of one night's room charge at least one day before the date of arrival is required to secure an early check-in.

Pending the deposit, early check-ins and late check-outs will be subject to the apartment's availability. Charges apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fraser Residence River Promenade, Singapore in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that dishwashing services are not included in our offering.

Housekeeping services are provided 3 times per week, excluding Sundays and Public Holidays.

For short stays will include housekeeping service three (3) times per week.

Renovation Announcement: We would like to recap that Fraser Residence River Promenade will be carrying out renovation works in The Living Room from 08 September until end-November 2025. During this period, occasional noise may occur between 10:30 hrs and 17:00 hrs

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Fraser Residence River Promenade, Singapore您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。