Get the celebrity treatment with world-class service at Raffles Makkah Palace
Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace boasts spacious suites with panoramic views and 24-hour personal butler service. The property is only 50 meters away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel.
All suites are air-conditioned. Each unit has a large living room and a private bathroom.
The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The terrace overlooks the Grand Mosque and the Ka'aba.
Guests can relax at Makkah Palace’s spa or work out in the separate male or female gym. The hotel has private places where guests can read a book or socialise.
Jeddah International Airport is only over an hour's drive away. The south entrance of the Grand Mosque complex is located across the street from the hotel.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.6
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Breakfast info
Buffet
Rooms with:
Landmark view
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
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Please select one or more options you want to book
Limited supply in Makkah for your dates:
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Sustainability
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
9.5
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.4
Location
9.6
Free WiFi
9.2
High score for Makkah
Select topics to read reviews:
Guests who stayed here loved
B
Boualem
United Kingdom
“Location the comfort in the rooms and the facilities”
Fatema
Qatar
“I loved every thing in the hotel, it was amazing and the staff were really good and helpful”
T
Taslima
United Kingdom
“We had a fab stay at the raffles. Felt very expensive and luxurious”
K
Karishma
United Kingdom
“The location of the hotel is very close to the haram.
The location of hotel inside the clock tower and just needed to go down to a access the fast food shops.
There was a balcony by the restaurant which served breakfast which you could oversee the...”
Ahmed
United Arab Emirates
“The suite overlooking the Haram & Kaaba is everything.
Karim from the concierge team is very professional”
S
Shady
Egypt
“Everything was exceptional,and professional,great Hospitality”
“The rooms are amazing- very clean and comfortable
There is a prayer area on level p13- very ideal for the elderly
Plenty of available lift - short waiting time
Easily accessible for other amenities at the shopping complex
The butler for...”
Sabeeha
Mauritius
“My stay at Raffles Palace Macca was truly unforgettable. It was my first time doing Umrah, and the way I was treated made me feel so special—like I was out of this world. I didn’t want to leave.
Special thanks to Mr Yaseen Ali, Saqib,Nasir and of...”
S
Samair
United Kingdom
“Perfect location & hotel services. The prayer room on P13 is perfect overlooking the Kaaba from the prayer room balcony. Amazing”
Hotel surroundings
Restaurants
2 restaurants on site
Al Qasr
Cuisine
American
Open for
Breakfast • Dinner
Ambiance
Family friendly
Dietary options
Halal
Al Majlis
Cuisine
American
Open for
Lunch • Dinner
Ambiance
Family friendly
Dietary options
Halal
House rules
Raffles Makkah Palace takes special requests - add in the next step!
Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of SAR 5,000 is required on arrival. That's about US$1,333. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
SAR 150 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.
Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.
If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.
The hotel reserves the right to reject the booking due to non-compliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.
Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.
During Month of Ramadan Check in time at 18:00
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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