Pullman Zamzam Madina is a five-star hotel offering 835 rooms and suites, adjacent to Al-Masjid an-Nabawi and close to the Al Salam Gate. Its prime location provides direct access to the Prophet’s Mosque, making it an ideal choice for guests seeking comfort and convenience during their spiritual journey. Designed as a retreat for pilgrims and visitors, the hotel combines Islamic architectural elements and traditional Arabian decor . Many rooms feature views of the Haram, the Green Dome, or Mount Uhud, providing a meaningful connection to the surroundings. Guests can enjoy a variety of culinary options across six venues: Azalia, Acacia, Al Mandara, Horizon, the Atrium Lobby Café, and the Crew Lounge. Each serves a selection of international and Middle Eastern cuisine, designed to cater to a wide range of preferences. Facilities at Pullman Zamzam Madina include meeting rooms, concierge services, and accessible accommodation options. Guests are welcomed by a multilingual team and benefit from services tailored to both spiritual and modern needs. Whether visiting for Umrah, Hajj, or a personal retreat, the hotel offers a peaceful setting supported by thoughtful design and essential amenities.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

  • Situated in the real heart of Al Madinah, this hotel has an excellent location score of 9.1

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Halal, Buffet

  • Private parking at the hotel


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Hauwa
United Kingdom United Kingdom
I really like the location, very close to the mosque and my room has a direct view to Raudha.
Mokshud
United Kingdom United Kingdom
The service and staff including the room service were excellent. I would recommend it to anyone.
Sujad
United Kingdom United Kingdom
Excellent location Stayed in a 2 bed suite which was well appointed and spacious
Abdulaziz
Nigeria Nigeria
I like the closeness to Masjid Nabawi and general environment. I also like the hospitality of the staff. Front desk, restaurant and house keeping
Khawar
United Kingdom United Kingdom
Very close to Haram. Courteous staff. Food was good. Beds were very comfortable.
Karaca
Australia Australia
I had a great stay at this hotel. The rooms were very comfortable, the service was excellent, and the location is unbeatable — it’s literally right next to one of the gates of Masjid An-Nabawi. Being so close to the Haram made everything...
Shamso
Uganda Uganda
Fantastic location minute from the masjid nabawi, great breakfast and amazing dinner.
Nishaat
United Kingdom United Kingdom
Service, hospitality, housekeeping, location, room size, facilities, it was all a 10/10. Hope to return to stay at the Pullman
Samad
India India
Room was excellent with Gumbat view, breakfast do not have much varities
Ridwan
Australia Australia
Location to haram was good even tho the female entrances was bit of a walk, comfy beds and amazing staff. And the cleanliness was top notch.

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
3 single beds
2 single beds
and
1 extra-large double bed
4 single beds
3 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
1 single bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 3
1 double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Globe Certification
Green Globe Certification

Hotel surroundings

Food & Drink

Breakfast

  • Good breakfast included with select options or available at the property for US$26.66 per person.
  • Menu style
    Buffet
  • Dietary options
    Halal
The Horizon
  • Cuisine
    Mediterranean • Asian • International
  • Ambiance
    Modern
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Zamzam Pullman Madina takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \

- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person

- Suhoor meal supplement will be 180 SAR per meal per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 10001808