Lake Kivu Serena Hotel酒店距离吉塞尼（Gisenyi）市中心仅有3公里，配有一个室外游泳池、一间餐厅和一间内部酒吧。
每间客房均配有免费WiFi、卫星电视、热水壶和私人浴室。部分客房还配有休息区供客人忙碌一天后放松身心。
客人可以在酒店的餐厅享用美食，并在酒吧品尝饮品。酒店还配有24小时前台，并可应要求安排收费的机场接送服务。
酒店距离基伍湖（Lake Kivu）湖岸有100米，距离基加利国际机场（Kigali International Airport）有160公里。
“breakfast was amazing, local and western food,
and staff where extremely helpful”
Abdulghafour
阿拉伯联合酋长国
“Alll ok”
C
Claudette
加拿大
“Comfy beds”
C
Chansa
赞比亚
“It has a beautiful ambience and a nice view of the lake ..the greens are lovely”
W
Walter
德国
“Quality does not tolerate compromises. Kivu Serena is a juwel in Gisenyi. The variety of the breakfast buffet is hardly to be competed. The garden and private acces to lake Kivu as well as the Pool are unbeatable assets”
S
Sally
英国
“Location on the lake beautiful gardens .
Excellent food.
Friendly and helpful staff during our stay.”
Nosipho
阿拉伯联合酋长国
“The staff are a gem. The thing that makes this place is the helpful and friendly staff. The best service Ive received throughout my stay in Rwanda”
Frankie
英国
“We had a great stay. Hotel staff were amazing and really helpful. The location is great and on the beach and beautiful. We partially enjoyed the breakfast. Would stay again.,”
英国
阿拉伯联合酋长国
加拿大
赞比亚
德国
南非
