The Spa Experience zone at the Sheraton Spa is only available to people over 18 years of age.

Spa treatments are intended for people over 16 years of age. People aged 16-18 can only use selected treatments.

Children under 13 years of age must be under the direct supervision of an adult.

Children can use the swimming pool from Monday to Friday from 10:00 to 20:00 and from Saturday to Sunday from 10:00 to 22:00.

In accordance with the Act of 13 May 2016 on Counteracting the Threat of Sexual Crime and the Protection of Minors, the Sheraton Sopot Hotel is obliged to apply standards of protection of minors, in particular to establish the identity of a minor and their relationship to the adult with whom they are staying on the premises.

Arrival with a pet is subject to an additional fee of PLN 120 per day.

For reservations made on behalf of someone else, please contact the property directly to arrange billing.

The credit card used to make the reservation must be presented upon check-in.

A valid photo ID and credit card are required upon check-in. Special Requests are subject to availability and additional charges may apply.

Guests under 18 years of age are only allowed to check in with a parent or official guardian.

Guests who require an invoice are kindly requested to contact the property prior to arrival and provide their VAT number.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

当成人携带儿童一起入住酒店时，请注意，酒店有法律义务执行未成年人保护标准，确定未成年人的身份及其与同住成人的关系。