About this property

Comfortable Accommodations: Mercure Krakow Stare Miasto in Kraków offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi. Dining Experience: The hotel features a restaurant serving international cuisine with vegetarian and gluten-free options. Guests can enjoy breakfast buffet, à la carte, or in-room dining. The bar provides a relaxing atmosphere for evening drinks. Facilities and Services: The property offers a fitness centre, lounge, and 24-hour front desk. Additional services include a tour desk, concierge, and bicycle parking. John Paul II International Kraków–Balice Airport is 16 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

  • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Elizabeth
United Kingdom United Kingdom
Reception staff all welcome you with a smile Met the manager who advised us on our next trip Helped us organise 2 trips to Auschwitz and Salt Mines
Grace
Ireland Ireland
Staff was very friendly from the minute we walked in the door until the minute we left! We both said this was one of the best hotels we have stayed in in terms of staff, cleanliness, location and overall atmosphere. Everything was 10/10
Agnieszka
United Kingdom United Kingdom
Modern, beautifully decorated for Christmas hotel. Very comfortable bed, delicious breakfast included local products, for example honey, ham, etc. Friendly staff and the superb location in the heart of the city, 10 min walk to the main square....
Moise
Israel Israel
My first visit to the hotel. A very nice receptionist named Urslula greeted me with a big smile and exceptional courtesy. The nice receptionist also upgraded my room at no extra charge and gave me delicious chocolate. The hotel is very clean and...
Anita
United Kingdom United Kingdom
Great location, very friendly and professional staff. Beautiful decorated and the most incredible smell.
Rowena
Malaysia Malaysia
Wonderful quaint boutique hotel that’s central and across from a huge mall and within walking distance to the Old Town. Helpful staff, cosy clean rooms and a wonderful breakfast spread. Would stay here again. Loved the welcome chocolates!
Enrico
Italy Italy
Great breakfast, all tastes were covered. Very good location, 5 minutes walk far from the city center, no need to get public transportation or taxi.
Nick
Malta Malta
breakfast was exceptional. reception and lounge Decor funky and cool . Location is perfect for old city and the shops . Front desk extremely helpful . We booked our tours through the guest experience officer and they were extremely helpful...
George
Cyprus Cyprus
Excellent location Very nice hotel. Very Friendly staff . Good value for money
Liz
United Kingdom United Kingdom
The hotel is convenient to Glowny train station and shopping centre right across the road. Smells gorgeous when you walk in. The staff are friendly and get your key ready quickly. The rooms are spacious and they provide mini bar, ironing board,...

Hotel surroundings

Food & Drink

Breakfast

  • Fabulous breakfast included with select options or available at the property for US$27.64 per person.
  • Food
    Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Fruit • Local specialities • Cooked/warm meals • Jam
  • Drinks
    Coffee • Tea • Hot chocolate • Fruit juice
WINESTONE
  • Cuisine
    International
  • Dietary options
    Vegetarian • Gluten-free
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Mercure Krakow Stare Miasto takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.