Within just a 5-minute walk from the Wawel Royal Castle, the Novotel Kraków Centrum features an indoor swimming pool and sauna. Its spacious rooms have free internet and tea/coffee facilities. Novo Square Lounge Bar serves a variety of Polish and international food. Room service is available 24 hours a day offering à la carte dishes and snacks. All rooms at the Novotel are air-conditioned and comfortably furnished. Each comes with a seating area and a safe. Some have a view of the Vistula River. All rooms are smoke-free. Front desk staff is available 24 hours a day and can arrange laundry and ironing services. Guests can relax in a fully equipped fitness centre or try a selection of massage and other body treatments. Novotel Kraków Centrum is situated only a 10-minute walk of the Main Market Square and many restaurants and shopping opportunities. Private parking is available.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Situated in the best rated area in Kraków, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
2 large double beds
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest review summary
Guests enjoyed the <b>convenient location</b> near the city centre and river. <b>Breakfast</b> was praised for its variety and quality. The staff received positive feedback for their friendliness. <b>Room cleanliness</b> was appreciated. However, guests had mixed feelings about the <b>swimming pool</b>, noting its cold water.
This is an automated summary based on 628 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.2
Facilities
8.8
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
9.2
Free WiFi
8.6

Hotel surroundings

Restaurants
1 restaurant on site

  • Novo2
    • Cuisine
      Mediterranean • Polish • Steakhouse • International
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Novotel Kraków Centrum
Great facilities! Review score, 8.8

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Toilet

Outdoors

  • Outdoor furniture
  • Terrace

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Off-site
  • Table tennis
  • Billiards
  • Games room

Media & Technology

  • Flat-screen TV
  • Cable channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs 80 zł per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Indoor swimming pool

  • Open all year
  • Heated pool
  • Swimming pool toys
  • Pool/beach towels
  • Pool cover

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Polish

House rules
Novotel Kraków Centrum takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Need-to-know information for guests at this property

Payments are made in local currency (PLN).

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.

FAQs about Novotel Kraków Centrum