Please note for bookings of 10 or more guests, different policies and procedures may apply. For further information, please contact the property in advance, using the contact details found on the booking confirmation.

Guests 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is private, where all beds are booked in the room and a minimum of one adult is part of the booking party. All guests 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party.

Please note, due to limited availability at the time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that we are undergoing a refresh of our rooms, allowing us to transition the property into a space we know you will seek and desire for your future travels.

This means, there may be some maintenance that will take place during your stay. Rest assured; we continue to ensure that this transition is completed with minimal disruption to you, during your stay.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Haka House Rotorua您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。