If you expect to arrive outside reception opening hours, please contact the YHA by email or phone at least 24 hours prior to your arrival. Contact details can be found on your confirmation, please note late arrivals credit card may be charged prior to arrival.

WiFi is Free and limited to 2GB per day for all guests.

Guests aged 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is private; where all beds are booked in the room and a minimum of one responsible adult is part of the booking party. All guests aged 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party. Please contact the property direct for further information.

Please note due to limited availability at the time of booking, multi-share accommodation for two or more guests may be provided in separate rooms.

Please note that there is a 2.5% charge when you pay with a credit card.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Haka House Queenstown Lakefront您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。