Silver Fern Rotorua Suites & Spa

–Excellent location - show map
+90 photos
Scored 8.4
Rated very good

Staff

9.2

Experience world-class service at Silver Fern Rotorua Suites & Spa

Featuring rooms with a spa bath and free Wi-Fi, Silver Fern Rotorua is just 1 kilometre from Rotorua Golf Club. It features a hot tub and a day spa. Free parking is available on site. Silver Fern Rotorua Suites & Spa is 10 minutes’ drive from the famous Polynesian Spa and Mitai Maori Village. Rotorua Airport is a 15-minute drive away. All rooms have a kitchenette or kitchen with a microwave and refrigerator. Each modern room includes cable TV, a DVD player and electric blankets. Some rooms have access to a shared balcony. Guests can relax on the sunny terrace, or enjoy a meal in the barbecue area. The property also offers free bicycle rental, free DVD rental and a tour desk.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available on-site

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
and
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
1 extra-large double bed
1 sofa bed
and
2 large double beds
2 single beds
and
1 double bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Nicole
Germany Germany
“the lady at the reception was a sunshine for everyone stayed for 2 nights Christmas and birthday, she was very good help to us Very comfortable, clean”
Rangihoaia
Australia Australia
“We have stayed before and were returning guests. We even had the same room which I loved with the outdoor spa patio.”
Zaahid
New Zealand New Zealand
“When we first array the property we were welcomed and we straight away knew we are at the right place.”
Caline
New Zealand New Zealand
“It was ideal location and the facilities exactly what I needed.”
Shweta
United Arab Emirates United Arab Emirates
“Highlight of our stay in Silver Fern was the Spa facility included in our studio. It was so relaxing and all of us enjoyed it to the fullest. Helen, staff at reception was so helpful and friendly. Most of the places that we had to visit in Rotorua...”
Brendan
Australia Australia
“Friendly staff, located in a great place and really good value for money. The room was old fashioned but clean and had everything you would need for a few nights”
Nicholas
United Kingdom United Kingdom
“It did what it said on the tin, clean, fairly central and accessible.”
Colleen
New Zealand New Zealand
“Spacious & comfortable units, well equipped, nice & clean”
Jennifer
New Zealand New Zealand
“We arrived late so only had limited time to use spa unfortunately”
Jennifer
Australia Australia
“Parking close by Cleanliness of suite Tea and coffee facilities Fan in bedroom Split system in living room Spa bath although didn’t use Warm welcome from the lovely host Helen”

Property surroundings

House rules

Silver Fern Rotorua Suites & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required. The property charges this 7 days before arrival. That's about US$115. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
NZD 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

If you expect to arrive after 20:00, please contact the property in advance to arrange key collection, using the contact details found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Silver Fern Rotorua Suites & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.