You might be eligible for a Genius discount at Pan Borneo Hotel Kota Kinabalu. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Pan Borneo Hotel Kota Kinabalu is your gateway to a luxurious and family-friendly staycation, just 5 minutes from Kota Kinabalu International Airport. Perfectly positioned above Putatan Mall, the hotel offers unmatched convenience with direct access to shopping, dining, and entertainment for both overseas and domestic holiday makers.
Each room is thoughtfully designed for comfort and style, featuring modern amenities such as air-conditioning, flat-screen TV, high-speed WiFi, and elegant en suite bathrooms with walk-in showers and premium toiletries. Select rooms boast stunning views of South China Sea or Mount Kinabalu – ideal for waking up to Sabah natural’s beauty.
Families can enjoy quality time at the Games Room, while adults relax at the Bar Lounge or enjoy karaoke in a vibrant setting. The hotel’s Coffee House serves a delightful mix of local and Western cuisine, and the Sunset Terrace offers an unforgettable dining experience against a breathtaking backdrop.
Leisure continues with a refreshing outdoor pool, a fully equipped gym, and a tranquil spa offering indulgent treatments to help you unwind.
For memorable events, the hotel’s Convention Centre features a grand ballroom and versatile function rooms for up to 450 guests, supported by a dedicated event teams and modern facilities.
With everything you need under one roof – including direct access to Putatan Mall – Pan Borneo Hotel Kota Kinabalu combines comfort, convenience, and elegance, making it the perfect choice for a truly elevated family escape in Sabah.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.6
Location
8.6
Free WiFi
7.8
Select topics to read reviews:
Guests who stayed here loved
Yasmin
Malaysia
“the airport transfer was smooth and the reception staff being helpful.”
Fathiyah
Malaysia
“I like everything about this hotel. From the day I checked-in until the day I checked-out. Everything was perfect and beyond my expectation.”
Zarini
Malaysia
“Love pool
Love breakfast
Love fasiliti
Love room
Love environment outside”
A
Azarina
Malaysia
“Really enjoyed my stay at Pan Borneo Hotel Putatan. Loved everything about this hotel. clean room, comfortable bed, and good facilities. Location is super convenient, especially being close to the airport and right above a mall. Staff were...”
Brenda
Malaysia
“I liked that the hotel allows an additional bed for my family. Although there is an extra charge, it was worth it for the comfort and family time. The location is excellent—near my house and very easy to access.”
A
Azarina
Malaysia
“Excellent service from front desk, house keeping and restaurant staff.”
Suryani
Malaysia
“Worth every penny. The room is very spacious for a spouse with a child. The ambience is very soothing. A great location with so many restaurants nearby the lobby. I love the pool also looks so modern. The breakfast is nice enough for the price we...”
Rostilah
Malaysia
“staff very friendly and helpful,when guests request assistance regarding equipment not functioning well,the staff arrive promptly”
A
Adelin
Malaysia
“Excellent location. The hotel’s location is excellent. There is a kopitiam in the lobby, convenient parking, and direct access to Putatan Mall. A clinic, pharmacy, and a 24-hour convenience store are also nearby. Overall, it’s one of the best...”
Khamis
Malaysia
“All the staff (at receptionist, at the cafe, and housekeeper). All area clean and comfortable, delicious food (especially my baby like the porridge), and safe swimming pool for baby 😍”
Hotel surroundings
Food & Drink
Breakfast
Breakfast included with select options or available at the property for US$6.18 per person.
Served daily
06:00 to 10:30
Food
Bread
Coffee House
Service
Breakfast • Lunch • Dinner
Dietary options
Halal
Menu
À la carte
More food and drink
Meals • Restaurants • Facilities
House rules
Pan Borneo Hotel Kota Kinabalu takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
MYR 80 per child, per night
Cot upon request
Free
4 - 15 years
Extra bed upon request
MYR 80 per child, per night
16+ years
Extra bed upon request
MYR 150 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Pan Borneo Hotel Kota Kinabalu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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