Citadines Prai Penang

–Great location - show map
+19 photos
Scored 8.6
Rated fabulous

Staff

8.9
  • View
  • Pets allowed
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms

You might be eligible for a Genius discount at Citadines Prai Penang. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Citadines Prai Penang in Bukit Mertajam offers comfortable rooms with air-conditioning, kitchenettes, private bathrooms, and free WiFi. Guests enjoy amenities such as a fitness centre, year-round outdoor swimming pool, and free on-site private parking. Convenient Facilities: The hotel features a fitness room, hot tub, 24-hour front desk, family rooms, and full-day security. Additional amenities include a paid shuttle service, lift, dining area, and washing machine. Dining Options: A buffet breakfast is available, including halal options. The dining area provides a relaxing space for guests to enjoy meals. Prime Location: Located 24 km from Penang International Airport, the hotel is near attractions like Sunway Carnival Mall (9 km) and Penang Bridge (13 km). Guests appreciate the room comfort, convenient location, and attentive staff.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Fitness centre
  • Family rooms
  • Breakfast
Citadines
Hotel chain/brand
Citadines

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.8)

Breakfast info

Halal, Buffet

  • Free private parking available at the hotel

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Availability

Prices converted to USD
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Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select an accommodation type and how many you want to reserve.
Accommodation Type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select amount
Studio Premier
  • 1 large double bed
Room
420 feet²
Kitchenette
Private bathroom
Airconditioning
Flat-screen TV
  • Free toiletries
  • Shower
  • Bidet
  • Sofa
  • Towels
  • Linen
  • Desk
  • Slippers
  • Refrigerator
  • Telephone
  • Ironing facilities
  • Iron
  • Microwave
  • Hairdryer
  • Kitchenette
  • Towels/sheets (extra fee)
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Single-room air conditioning for guest accommodation
Max persons: 2
US$70 per night
Original price
US$261.44
Late Escape Deal
- US$52.29
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$209.15
US$70 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 2
US$77 per night
Original price
US$287.58
Late Escape Deal
- US$57.52
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$230.07
US$77 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Studio Premier Twin
  • 2 single beds
Room
420 feet²
Kitchenette
Private bathroom
Airconditioning
Flat-screen TV
Max persons: 2
US$70 per night
Original price
US$261.44
Late Escape Deal
- US$52.29
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$209.15
US$70 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 3
US$77 per night
Original price
US$287.58
Late Escape Deal
- US$57.52
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$230.07
US$77 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
2 - Bedroom Executive
  • Bedroom 1: 1 large double bed
  • Bedroom 2: 2 single beds
Entire apartment
807 feet²
Kitchenette
Private bathroom
View
Airconditioning
Flat-screen TV
Max persons: 2
US$110 per night
Original price
US$413.94
Late Escape Deal
- US$82.79
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$331.15
US$110 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 4
US$128 per night
Original price
US$479.30
Late Escape Deal
- US$95.86
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$383.44
US$128 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
2 - Bedroom Premier
  • Bedroom 1: 1 large double bed
  • Bedroom 2: 2 single beds
Entire apartment
883 feet²
Kitchenette
Private bathroom
View
Airconditioning
Flat-screen TV
Max persons: 2
US$121 per night
Original price
US$455.34
Late Escape Deal
- US$91.07
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$364.27
US$121 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 2
US$134 per night
Original price
US$500.87
Late Escape Deal
- US$100.17
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$400.70
US$134 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Pan
Malaysia Malaysia
“Clean and free access to coffee cart all day long. Thank you”
Claymity
Malaysia Malaysia
“We love our stay at citadines, it feels like home.”
Hirzun
Malaysia Malaysia
“Facilties were great including cleanliness and tidiness”
Yv
United Kingdom United Kingdom
“Room and faciloties were good. Has been my regular stay when in town.”
Ctleha
Malaysia Malaysia
“the apartment so big suitable for family,the room spacious feel like home..condiment like shower gel,shampoo n conditioner smell good..there is facilities laundry room,gym n pool so easy for them bring children n stay for a few day”
Fikriabuhasan
Malaysia Malaysia
“They gave and upgrade during my stay. Such a cozy stay, the utensils and facility is in a good condition. Pool was nice, and location are quite easy to reach. Overall nice stay.”
Fauziah
Malaysia Malaysia
“Good size rooms, spacious lounge and dining space. Functional kitchen and comfortable beds.”
Amirah
Malaysia Malaysia
“The room is large, with living room and kitchen. The room smell nice, the soap and loations also smell nice. Got free barista coffee at ground floor.”
Ps
Malaysia Malaysia
“location. the rooms sizes is a plus. carpark good. The staff at the check in and the breakfast host was very very friendly and helpful”
Masaidiff
Malaysia Malaysia
“Everything. Comfortable beds, spacious room, privacy layout, free flow coffee of course! TV channels not to miss EPL, high pressure shower, complete amenities in the room, I used the dryer after dipping in the pool at 39, feels like home”

Select topics to read reviews:

Guests who stayed here loved

Pan
Malaysia Malaysia
“Clean and free access to coffee cart all day long. Thank you”
Claymity
Malaysia Malaysia
“We love our stay at citadines, it feels like home.”
Hirzun
Malaysia Malaysia
“Facilties were great including cleanliness and tidiness”
Yv
United Kingdom United Kingdom
“Room and faciloties were good. Has been my regular stay when in town.”
Ctleha
Malaysia Malaysia
“the apartment so big suitable for family,the room spacious feel like home..condiment like shower gel,shampoo n conditioner smell good..there is facilities laundry room,gym n pool so easy for them bring children n stay for a few day”
Fikriabuhasan
Malaysia Malaysia
“They gave and upgrade during my stay. Such a cozy stay, the utensils and facility is in a good condition. Pool was nice, and location are quite easy to reach. Overall nice stay.”
Fauziah
Malaysia Malaysia
“Good size rooms, spacious lounge and dining space. Functional kitchen and comfortable beds.”
Amirah
Malaysia Malaysia
“The room is large, with living room and kitchen. The room smell nice, the soap and loations also smell nice. Got free barista coffee at ground floor.”
Ps
Malaysia Malaysia
“location. the rooms sizes is a plus. carpark good. The staff at the check in and the breakfast host was very very friendly and helpful”
Masaidiff
Malaysia Malaysia
“Everything. Comfortable beds, spacious room, privacy layout, free flow coffee of course! TV channels not to miss EPL, high pressure shower, complete amenities in the room, I used the dryer after dipping in the pool at 39, feels like home”

Hotel surroundings

House rules

Citadines Prai Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$48. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MYR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Prai Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.