Sustainability certification

Citadines Prai Penang

–Great location - show map
+19 photos
Scored 8.6
Rated fabulous

Staff

8.8
  • View
  • Pets allowed
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms

You might be eligible for a Genius discount at Citadines Prai Penang. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Citadines Prai Penang in Bukit Mertajam offers comfortable rooms with air-conditioning, kitchenettes, private bathrooms, and free WiFi. Guests enjoy amenities such as a fitness centre, year-round outdoor swimming pool, and free on-site private parking. Convenient Facilities: The hotel features a fitness room, hot tub, 24-hour front desk, family rooms, and full-day security. Additional amenities include a paid shuttle service, lift, dining area, and washing machine. Dining Options: A buffet breakfast is available, including halal options. The dining area provides a relaxing space for guests to enjoy meals. Prime Location: Located 24 km from Penang International Airport, the hotel is near attractions like Sunway Carnival Mall (9 km) and Penang Bridge (13 km). Guests appreciate the room comfort, convenient location, and attentive staff.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Fitness centre
  • Family rooms
  • Breakfast
Citadines
Hotel chain/brand
Citadines

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.8)

Breakfast info

Halal, Buffet

  • Free private parking available at the hotel

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Availability

Prices converted to USD
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Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select an accommodation type and how many you want to reserve.
Accommodation Type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select amount
Studio Premier
  • 1 large double bed
Room
420 feet²
Kitchenette
Private bathroom
Airconditioning
Flat-screen TV
  • Free toiletries
  • Shower
  • Bidet
  • Sofa
  • Towels
  • Linen
  • Desk
  • Slippers
  • Refrigerator
  • Telephone
  • Ironing facilities
  • Iron
  • Microwave
  • Hairdryer
  • Kitchenette
  • Towels/sheets (extra fee)
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Single-room air conditioning for guest accommodation
Max persons: 2
US$70 per night
Original price
US$246.18
Last-minute Deal
- US$36.93
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$209.25
US$70 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast: US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 2
US$77 per night
Original price
US$270.80
Last-minute Deal
- US$40.62
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$230.18
US$77 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Studio Premier Twin
  • 2 single beds
Room
420 feet²
Kitchenette
Private bathroom
Airconditioning
Flat-screen TV
Max persons: 2
US$70 per night
Original price
US$246.18
Last-minute Deal
- US$36.93
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$209.25
US$70 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast: US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 3
US$77 per night
Original price
US$270.80
Last-minute Deal
- US$40.62
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$230.18
US$77 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
2 - Bedroom Executive
  • Bedroom 1: 1 large double bed
  • Bedroom 2: 2 single beds
Entire apartment
807 feet²
Kitchenette
Private bathroom
View
Airconditioning
Flat-screen TV
Max persons: 2
US$113 per night
Original price
US$398.21
Last-minute Deal
- US$59.73
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$338.48
US$113 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast: US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 4
US$131 per night
Original price
US$461.09
Last-minute Deal
- US$69.16
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$391.93
US$131 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
2 - Bedroom Premier
We have 5 left
  • Bedroom 1: 1 large double bed
  • Bedroom 2: 2 single beds
Entire apartment
883 feet²
Kitchenette
Private bathroom
View
Airconditioning
Flat-screen TV
Max persons: 2
US$124 per night
Original price
US$436.14
Last-minute Deal
- US$65.42
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$370.72
US$124 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast: US$6 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max persons: 2
US$136 per night
Original price
US$479.75
Last-minute Deal
- US$71.96
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$407.79
US$136 is the average price per night. This excludes taxes and charges.
15% off
15% off
You’re getting a reduced rate because this property is offering a Last-minute Deal.
Excluded: MYR 10 Tourism fee per night, MYR 3 Heritage charge per night, 8 % VAT
  • Breakfast included in the price
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • You won't be charged yet

Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Harish
India India
“Good location , rooms were clean tidy.. staff were good”
Irni
Malaysia Malaysia
“Location is the best, eventhough it is not on the island but it is very close to Juru Autocity where can find lots of restaurants and shops. For family with small children, I do recommend to visit the Mini Petting zoo there. Room was super...”
Nor
Malaysia Malaysia
“The room was comfortable for us. Really recommend for small family. Breakfast was ok. Operation hour for swimming pool was superb. My kids really enjoy swimming @ night. Thanks for the experience.”
Sam
United Kingdom United Kingdom
“Excellent staff, super friendly and huge rooms. Great cleaning service”
Nur
Malaysia Malaysia
“The room is spacious, have kicthen and have a filter water provided..not to forget, have free coffee all the time! i like it very much❤️”
Nurman
Malaysia Malaysia
“The studio layout is so practical with the amenities.”
Zurry
Malaysia Malaysia
“clean & comfortable, free parking and value for money and strong wifi”
Funkysatsuma
United Kingdom United Kingdom
“Very modern upscale apartment hotel with good amenities”
Ahmad
Malaysia Malaysia
“The room was comfortable, the atmosphere was relaxing, and the staff provided excellent service. I would gladly stay here again”
June
Malaysia Malaysia
“Location and nice apartment with a gym, pool and near a lot of eateries”

Hotel surroundings

House rules

Citadines Prai Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$49. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MYR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Prai Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.