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About this property
Hotel Sandakan is situated in the city centre, only 200 metres from the Sulu seafront. It features two restaurants and offers free Wi-Fi and on-site parking.
Guest rooms are air-conditioned and include a satellite TV and a minibar. Each room features a private bathroom with amenities.
Palm Café serves a wide variety of both Malaysian local delights and international dishes. Guests of Sandakan can also enjoy authentic Cantonese cuisine and dim sum specialities at the Palm Garden Restaurant.
Sandakan Hotel is located 20 km away from Sandakan Airport. The hotel is 11 km from Sandakan Memorial Park, and less than 5 km away from the Chinese temple of Puh Jih Shih.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
7.6
Cleanliness
8.0
Comfort
8.1
Value for money
8.2
Location
8.5
Free WiFi
8.2
Select topics to read reviews:
Guests who stayed here loved
A
Amy
United Kingdom
“Central Sandakan location, great breakfast, friendly and helpful staff. Perfect for a stay between trips to the jungle etc”
S
Sarah
United Kingdom
“Lovely very helpful staff, comfy and relaxing. Breakfast was very good and liberal, and unhurried.”
Ziga
Slovenia
“Good value for money. The staff were friendly and welcoming. The room was a bit outdated but clean. Breakfast selection was limited, but overall it was a pleasant stay.”
P
Peter
United Kingdom
“Very light, spacious and comfortable room. Good buffet breakfast served and included in the price. Very kind and helpful staff, particularly Neil and Emma at reception and Marianna from housekeeping. Great ambassadors for Sandakan. Would...”
L
Lauren
Australia
“Great place not far from waterfront, restaurants and shops. Excellent value for money”
Julie
Czech Republic
“The staff was very welcome and helpful. Many thanks!!”
Victoria
Canada
“The room was clean and comfortable, had working air conditioning. It was a great place for a short stay before and after a jungle tour. It's right in the centre of town so you can easily walk to restaurants or the harbour. They also let us store...”
C
Colin
United Kingdom
“The location, the staff and the cafe. The food buffet selection with freshly cooked options was excellent. The breakfast likewise. The staff were most helpful and gave good local guidance too.”
N
Nazrul
Malaysia
“Value for money, nice location near to city attractions within walking distance superb breakfast that was included”
S
Sophia
United Kingdom
“Friendly and helpful staff. We had a problem with the toilet which was fixed in a matter of minutes, very efficient. Best shower in Borneo! Also excellent selection for breakfast.”
Hotel surroundings
Restaurants
2 restaurants on site
Palm Cafe
Cuisine
Chinese • Malaysian • Local
Open for
Breakfast • Lunch • Dinner
Palm Garden Chinese Restaurant
Cuisine
Cantonese • Chinese
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly
House rules
Hotel Sandakan takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 05:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about US$24. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children older than 1 year are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
6+ years
Extra bed upon request
MYR 75 per person, per night
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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United Kingdom
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Malaysia
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