Name: Sutera Sanctuary Lodges At Poring Hot Springs
Address: Sutera Sanctuary Lodges, Lohan Bongkud Village, A4 Road, 89308 Ranau, Malaysia, Sutera Sanctuary Lodges, Lohan Bongkud Village, A4 Road, Sabah, 89308, Malaysia
Rating: 8.6

Sutera Sanctuary Lodges At Poring Hot Springs

–Great location - show map

+40 photos

You might be eligible for a Genius discount at Sutera Sanctuary Lodges At Poring Hot Springs. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Sutera Sanctuary Lodges At Poring Hot Springs in Ranau offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a balcony, bathrobes, and free toiletries. Dining and Leisure: The family-friendly restaurant serves Malaysian, local, Asian, and international cuisines for brunch, lunch, dinner, and high tea. Guests can relax at the bar or enjoy the hot spring bath. Amenities and Services: The lodge features a minimarket, coffee shop, kids' pool, and full-day security. Additional services include room service, daily housekeeping, and a paid shuttle. Activities and Location: Located 126 km from Kota Kinabalu International Airport, the lodge offers hiking activities. Reception staff speak English and Malay.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.9)

Breakfast info

Halal, Asian, American

Options with:

Garden view

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Availability

Prices converted to USD

Please select one or more options you want to book

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Select an accommodation type and how many you want to reserve.
Accommodation Type	Number of guests	Today's price	Your choices	To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below. Select amount
Serindit Hostel (2 Adults) 2 bunk beds Shared dormitory room Garden view Air conditioning Flat-screen TV Free toiletries Shower Bidet Toilet Towels Seating Area Shared toilet Shared bathroom Fan Entire unit located on ground floor Toilet paper	Max persons: 2	US$50 per night Original price US$293.10 Late Escape Deal - US$143.62 This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026. Total before taxes US$149.48 US$50 is the average price per night. This excludes taxes and charges. 49% off 49% off You’re getting a reduced rate because this property is offering a Late Escape Deal. Late Escape Deal Late Escape Deal This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026. Excluded: MYR 10 Tourism fee per night, 8 % VAT	Exceptional breakfast US$16 Non-refundable Pay online discount may be available • We have 1 left	Select rooms
Kelicap Twin Share 2 single beds Room 360 feet² Balcony Garden view Air conditioning Ensuite bathroom Flat-screen TV	Max persons: 2	US$75 per night Original price US$449.33 Last-minute Deal - US$224.67 You’re getting a reduced rate because this property is offering a discount. Total before taxes US$224.67 US$75 is the average price per night. This excludes taxes and charges. 50% off 50% off You’re getting a reduced rate because this property is offering a Last-minute Deal. Excluded: MYR 10 Tourism fee per night, 8 % VAT	Exceptional breakfast included Non-refundable Pay online discount may be available • We have 3 left	Select rooms
Seraya Suite 1 large double bed Private suite 840 feet² Balcony Garden view Air conditioning Ensuite bathroom Flat-screen TV Minibar	Max persons: 2	US$144 per night Original price US$864.56 Last-minute Deal - US$432.28 You’re getting a reduced rate because this property is offering a discount. Total before taxes US$432.28 US$144 is the average price per night. This excludes taxes and charges. 50% off 50% off You’re getting a reduced rate because this property is offering a Last-minute Deal. Excluded: MYR 10 Tourism fee per night, 8 % VAT	Exceptional breakfast included Non-refundable Pay online • We have 2 left	Select rooms
River Lodge 2 single beds and 1 extra-large double bed Room 1620 feet² Balcony Garden view Air conditioning Ensuite bathroom Flat-screen TV Minibar	Max persons: 4	US$191 per night Original price US$1,146.32 Last-minute Deal - US$573.16 You’re getting a reduced rate because this property is offering a discount. Total before taxes US$573.16 US$191 is the average price per night. This excludes taxes and charges. 50% off 50% off You’re getting a reduced rate because this property is offering a Last-minute Deal. Excluded: MYR 10 Tourism fee per night, 8 % VAT	Exceptional breakfast included Non-refundable Pay online discount may be available • We have 1 left	Select rooms
Palm Villa 1 extra-large double bed and 2 large double beds Entire villa 2080 feet² Balcony Garden view Bath Air conditioning Ensuite bathroom Dishwasher Flat-screen TV Minibar	Max persons: 6	US$294 per night Original price US$1,761.74 Last-minute Deal - US$880.87 You’re getting a reduced rate because this property is offering a discount. Total before taxes US$880.87 US$294 is the average price per night. This excludes taxes and charges. 50% off 50% off You’re getting a reduced rate because this property is offering a Last-minute Deal. Excluded: MYR 10 Tourism fee per night, 8 % VAT	Exceptional breakfast included Non-refundable Pay online discount may be available • We have 2 left	Select rooms

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Guests who stayed here loved

Aleksandra

United Kingdom

“Everything was great, from the lodge we stayed in, the staff, the food, the surroundings! We stayed for a week, and had a fab time. Managed to do all the recommended trails. The pool area is great, with pools for all ages. The staff were very...”

Dan

United Kingdom

“Absolutely gorgeous accommodation in the middle of the Bornean rainforest. Great amenities, clean bedding, plenty of nearby activities, and very peaceful surroundings.”

Peter

Australia

“Great location in the Poring Springs complex. Lovely breakfast in the restaurant in the springs. Delightful and helpful staff. Very quiet at night once daytrippers leave the park”

Jude

United Kingdom

“Lovely spacious villa inside the park. Huge bathroom, very comfortable bed and helpful friendly staff Direct access into the park for walks up to the waterfalls and the butterfly farm. Very quiet. Didnt go to the spring pools (these are more like...”

Jeannette

Malaysia

“The whole environment is inviting and welcoming. Well maintained and and accommodation was super comfy and clean. The staff were so attentive to our needs and special mention to Manager Ridwuan and his super team of Sue, Fedro, Clive, Angie and...”

Sam

United Kingdom

“The staff were incredibly friendly and helpful. The Jungle Lodge is excellent with the courtyard hot water bath as an extra bonus to our stay. The food in the restaurant is very nice too. It gets very busy with visitors who walk straight past...”

Zarina

Malaysia

“Room is well maintained. & i really love the sound of the river. There so much to do within the resort area too. Serene view and peaceful.”

Albertogalca

Spain

“A great place to stay a few days in the area and enjoy nature.”

Annette

Netherlands

“Vry clean rooms and right next to the entrance of the Hot Springs”

Junko

Singapore

“Jungle Lodge was very spacious. Really calming to hear birds and the river running close by.”

Property surroundings

Restaurants

1 restaurant on site

Rainforest Restaurant

Cuisine
Malaysian • Local • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner • High tea
Ambiance
Family friendly

Facilities of Sutera Sanctuary Lodges At Poring Hot Springs

Great facilities! Review score, 8.5

House rules

Sutera Sanctuary Lodges At Poring Hot Springs takes special requests - add in the next step!

Check-in

From 15:00 to 21:30

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Extra bed upon request

MYR 153 per child, per night

Cot upon request

Free

3+ years

Extra bed upon request

MYR 153 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Poring Hot Springs in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.