From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note, any additional guests will be charged MYR 60 without extra bedding being provided.

Guests are also not allowed to cook.

Check-in time is between 15:00-18:00. Early check-in must be communicated to and confirmed by the property.

Check-out time is between 07:00-12:00. Any late check-out will incur a surcharge of MYR 40 nett per hour.

Smoking is prohibited at the property. Guests caught smoking will incur a penalty of MYR 100.

Pets are not allowed.

Please note that all floors at the property are only accessible via staircase.

请您提前告知The Osborne Apartments您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

到店时需支付损毁押金：MYR 100。 该押金将通过银行转账收取。 退房时此押金将返还给你。 若客人退房后经检查住宿无损毁情况，安全押金将通过银行转账方式全额退还。