From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests are required to make payment in cash upon arrival.

Due to fire safety, this is a strictly non-smoking property. Please use the designated smoking areas outside of the premises.

Guests are required to drop-off the room key at the reception upon check-out. Loss and replacement of each key is subject to a MYR 50 fee.

Please note that guests are subject to incidental fees, should there be any damages.

Visitors are not allowed in guest rooms.

Please note that the property has a strict stance against illegal activities and misconduct. Those involved in such activities will be handed over to the local authorities.

Please note that cancellation and no-show charges will be made through Paypal.

Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知HomeStay 21 Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。