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About this property
Comfortable Accommodations: Citadines Connect Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and balconies. Each room includes a work desk, free toiletries, and a TV.
Exceptional Facilities: Guests enjoy a fitness centre, year-round outdoor swimming pool, and free WiFi. Additional amenities include a restaurant, fitness room, and 24-hour front desk.
Dining Experience: The modern restaurant serves Malaysian cuisine with halal options. Breakfast is a buffet, brunch, lunch, and dinner are available.
Prime Location: Located 14 km from Penang International Airport, the hotel is near attractions such as Northam Beach (2 km) and Penang Times Square (6-minute walk). Guests appreciate the nearby shops and comfortable beds.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.7
Location
9.1
Free WiFi
8.7
Select topics to read reviews:
Guests who stayed here loved
V
Veronique
Mauritius
“second time stay in Citadines. Room was clean and comfy. location is great. near to mall, comtar bus stop for shuttle around Georgetown and street food nearby.”
C
Chris
United Kingdom
“Stayed twice, in block b first then block a.
Room in block a much better with view over the breakfast area. Very large comfy bed. Very nice bathroom.
Very good breakfast selection with excellent coffee. Very nice fresh bread for toast.
Location...”
A
Anna
Poland
“The hotel is beautifully renovated old building, the room was very comfortable and spacious. We loved evenings by the pool.”
W
Wh
Netherlands
“The best place in Georgetown with lots of restaurants ant eating stalls”
Miron
Austria
“Nice pool, just the water bit cold. Great that they had extra towels at the pool.”
Manushak
Russia
“It was a great and cozy hotel, the room had literally everything you could possibly need, such as an iron, all the amenities and a great bed. The breakfast was also very nice and there are some great restaurants around the place. I would love to...”
Ian
Malaysia
“The location, the room, the breakfast... All was exceptional”
Amira
Malaysia
“Located in the heart of the city and the hotel is new so its clean”
M
Madeline
United Kingdom
“Such a good location, quiet, clean, comfy. The pool isn’t much, but it’s basic for a city hotel pool and does the job. Breakfast is perfect. Eggs made to order.”
Simon
Australia
“Good location, spacious room including en suite, comprehensive + included breakfast, huge outdoor undercover space for meals.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Cuisine
Malaysian
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Modern
Dietary options
Halal
House rules
Citadines Connect Georgetown Penang takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$48. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Citadines Connect Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Mauritius
United Kingdom
Poland
Netherlands
Austria
Russia
Malaysia
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