About this property

Comfortable Accommodations: Citadines Connect Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and balconies. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests enjoy a fitness centre, year-round outdoor swimming pool, and free WiFi. Additional amenities include a restaurant, fitness room, and 24-hour front desk. Dining Experience: The modern restaurant serves Malaysian cuisine with halal options. Breakfast is a buffet, brunch, lunch, and dinner are available. Prime Location: Located 14 km from Penang International Airport, the hotel is near attractions such as Northam Beach (2 km) and Penang Times Square (6-minute walk). Guests appreciate the nearby shops and comfortable beds.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 9.1

Breakfast info

Halal, Asian, Buffet

  • Private parking available


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Melinda
Slovenia Slovenia
Great location, very clean rooms, small yet well equipped fitness, and the roof top pool comes in handy to cool off after wandering around town.
Foo
Malaysia Malaysia
Strategic, great location at the heart of Georgetown, convenient to each of the tourist spots, friendly staff, super clean hotel etc, will revisit again 👍👍👍👍👍
Engy
Egypt Egypt
It was a walking distance to all the nice places we wanted to visit.
Sofia
Portugal Portugal
The hotel itself is really nice, it is quite modern. They provide shampoo and conditioner. Breakfast was very good. The faculties such as gym and pool were also very good.
Allyson
Australia Australia
Staff so helpful and friendly, complimentary tea/coffee station in foyer at any time of the day or night. There was a doorman - class! Even the duty manager came to our table at breakfast to ask for feedback!
T
Singapore Singapore
Room is clean Staffs are friendly & helpful Breakfast spread is good Centrally located
Yi
Malaysia Malaysia
Decoration in the hotel lobby, variety of breakfast selections, room cleaniness and also the location.
Tuong
Australia Australia
The room was ready a few hours before check-in, which was a great bonus. The hotel was very clean and well maintained, with good amenities such as a water refill station, free coffee, and complimentary snacks in the lobby. The pool was enjoyable,...
Isaac
Malaysia Malaysia
I like the cleanliness and friendliness of the staff. The rooms were looked after and had a professional feel. I liked the location and vibe of the upstairs pool as well as the facilities up there. For the price as well, it was very pleasant.
Alexandra
Austria Austria
The Breakfast was very good! The staff were kind. The location was great!

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
1 extra-large double bed
2 single beds
2 large double beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
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Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Malaysian
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Halal

House rules

Citadines Connect Georgetown Penang takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$49. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.