From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that all new bookings are to comply with firm and resolute action & SOP to follows by traveller/guest who are fully vaccinated.

All guests are required to present their individual MySejahtera COVID-19 Risk Status and Screenshot of proof of Covid-19 Vaccination Digital Certificate as Fully Vaccinated" at reception counter upon arrival.

The management reserved the right to refuse check-in on guest(s) exhibiting symptoms or being flagged by MySejahtera contact tracing system. Meanwhile swimming pool & gym facilities are unavailable due to pandemic until further notice.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Ceylonz Suites by MyKey您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

20:00:00至09:00:00期间需保持安静。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

由于新冠肺炎（COVID-19）疫情，该住宿当前不提供Spa和健身房设施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

到店时需支付损毁押金：MYR 200。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。