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About this property
Comfortable Accommodations: Zereno Tulum Beach Club Access in Tulum offers spacious rooms with air-conditioning, private balconies, and modern amenities. Guests appreciate the room comfort and generous space.
Exceptional Facilities: The hotel features a sun terrace, lush garden, and a year-round outdoor swimming pool. Additional facilities include a bar, outdoor seating area, and free WiFi throughout the property.
Convenient Location: Located 38 km from Tulum International Airport and 1.8 km from Tulum Bus Station, the hotel is close to attractions such as Tulum Archeological Site (5 km) and Sian Ka´an Biosphere Reserve (15 km). Free off-site parking is available.
Guest Services: Guests benefit from a paid shuttle service, concierge, daily housekeeping, room service, and a tour desk. The property staff provide excellent service support, ensuring a pleasant stay.
Couples particularly like the location — they rated it 8.0 for a two-person trip.
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Guest reviews
Categories:
Staff
9.2
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
9.0
Location
8.1
Free WiFi
9.1
Guests who stayed here loved
David
Spain
“I absolutely loved Zereno. Located in a very quiet, chilled area on the edge of Tulum center, the room was incredible - so spacious and comfortable with great facilities (A/C, fridge, sink, dishes, cutlery etc.), 2-level with the bedrooms...”
K
Kara
United Kingdom
“Really lovely and spacious apartment, exactly as it appears in the photos. The staff were so helpful and the location is good for exploring Tulum and has access to dinner and breakfast spots which are walkable. We really enjoyed our stay here”
A
Antoine
France
“The staff is very kind the room is huge and confortable. The breakfast is bring to the room. You park in front of the hotel in the street but it is more like a residence so 100% safe. There is a guard and a gate so only residents can come in”
S
Sarah
United Kingdom
“Beautiful hotel and very helpful and friendly staff. We had a great time.”
T
Tim
Netherlands
“The room was super clean and big. There even was a pool in the front of the building, and we had a small pool on our private terrace. Both pools where exceptional; you don’t need to go to the beach to have a wonderful day in Tulum.”
P
Pietro
France
“Very good hotel. The room was nice, large and clean, and the staff super kind and helpful. The swimming pool isn't very large, but it's nice and there is shade thanks to the trees.”
C
Christopher
United Kingdom
“Lovely little place. Apartment was spacious, clean, and comfortable. Private hot tub and outside area was really cute. Nice having breakfast delivered to the room whenever you wanted.
Special mention to the staff who were super helpful and very...”
Zámbó
United Kingdom
“Beautiful, spaceous rooms with balcony.
Very friendly and helpful staff.”
Paula
United Kingdom
“Nice hotel with loads of plants with a very rainforest feel. Great bed, great showers, and products provided. Really cool décor with great taste. Amazing flat with 2 floors.
Breakfast in the room was 50 minutes late. Door handle in the main...”
Alexandra
United Kingdom
“Jorge, Rodolfo + Staff were fantastic. Communicating on WhatsApp was easy and convenient. They responded very quickly and helped us plan things like airport transfers and an ATV rental. We had an upgrade so the Apartment was gorgeous and we felt...”
Hotel surroundings
House rules
Zereno Tulum Beach Club Access takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 4 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
In the event of an early departure, the property will charge you the full amount for your stay.
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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United Kingdom
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Netherlands
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