“Very friendly staff and an amazing chef and kitchen. We tried a couple of places in the city centre, but the best food was at the hotel. We stayed in two different rooms upstairs, and both were excellent. The hotel itself was very nice, right on...”
R
Rogier
荷兰
“Set in a lush green garden with stunning views of the lake. Very friendly staff and delicious food! Very comfortable room.”
Loïc
比利时
“Very nice hotel! Food is very qualitative!”
C
Camila
瑞士
“We had an amazing time at Puerta del Cielo ! From the moment we arrived, the staff made us feel so welcome and went above and beyond to make our stay perfect. They even upgraded our room, which was such a wonderful surprise and the view was...”
M
Marleen
荷兰
“View and service.”
D
Deborah
瑞士
“Nice rooms, great design, very friendly staff, direct access to the lagoon.”
Didier
比利时
“A true hidden gem on the shores of the Bacalar lagoon. Puerta del Cielo offers an intimate, beautifully curated experience where every detail has been thoughtfully considered. From the tasteful interior design and warm welcome to the peaceful...”
L
Leon
英国
“Extraordinary food offerings, quiet resort, very accommodating personnel”
S
Sam
英国
“The staff were so incredibly helpful. It was the best room service we’ve ever experienced, they went above and beyond to make the stay magical.
The food at the hotel was delicious. Victor the Head Chef was incredibly friendly and insightful, you...”