Hotel Pocna Tulum
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Property highlights
- BreakfastVery good breakfast
- ParkingFree parking, Private parking
- WellnessSpa and wellness centre, Massage, Beauty Services
- Free WiFiInternet services
- Kitchen facilitiesElectric kettle
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Facilities
- Beachfront
- Free WiFi
- Free parking
- Family rooms
Reviews
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Property surroundings
Property description
Beachfront Location: Hotel Pocna Tulum in Tulum offers a private beach area and beachfront access. Guests enjoy sea views and direct beachfront access, ideal for relaxation and leisure. Comfortable Accommodations: Rooms...
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Check-inFrom 15:00 to 00:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 07:00 to 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 6 rooms, different policies and additional supplements may apply.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
Children 4 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree Extra bed upon requestUS$30 per child, per night 4+ years Extra bed upon requestUS$30 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Please note:
Park entrance fee (government rate):
Foreign visitors: MXN $415.37 per person
Mexican nationals: MXN $255.00 per person
Free: Children under 12, seniors over 60, people with disabilities, and Tulum residents (with ID).
Wristband system:
Brown wristband – Daily access: MXN $120.74 per person/day
White wristband – Included with admission, valid for the entire stay
Environmental tax (at check-in):
1 person: MXN $33.00/night
2 people: MXN $55.00/night
3 people: MXN $71.00/night
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Pocna Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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