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Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 200 metres from Ixtapa Bay and 1 km from Ixtapa Marina.
The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker.
The on-site restaurant is open all day. Guests can find other options within 1 km.
A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental.
Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.
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Guest reviews
Categories:
Staff
8.1
Facilities
7.0
Cleanliness
7.7
Comfort
7.8
Value for money
7.6
Location
8.4
Low score for Ixtapa
Guests who stayed here loved
J
Jason
Canada
“Gino was great as well as the rest of the staff the food and pool were top notch. A nice centralized location”
L
Leonel
Mexico
“Buena atención del personal, las áreas y la habitación limpias.”
Bernardo
Mexico
“La ubicación es excelente. No está a pie de playa, pero esta aprox. a 1 km. Hasta caminando se puede llegar a la playa pública.
Además, enfrente esta la ciclovía para correr o andar en bicicleta (hay varios locales de renta), la cual está muy...”
Marissa
Mexico
“Sus áreas seguras y limpias y buena atención la habitación cómodas y limpias muy buena atención del personal”
Raquel
Mexico
“Me gusto mucho la ubicación y la alberca que por las noches hasta karaoque ponen y hay un bar para que disfrutes la experiencia ahi”
Danay
Mexico
“Bueno todo bien , sólo que anoche en el bar de la alberca estaban haciendo mucho ruido y no dejaban dormir.”
Lopez
Mexico
“La habitacion muy amplia y cómoda, agua tibia en
Alberca”
M
Maria
Mexico
“Bien ubicado muy cerca de la playa, excelente atención, instalaciones muy bien está muy bonito lo recomiendo al 1000 %”
F
Francisco
Mexico
“Muy buena atención del personal y la alberca está excelente.”
C
Carlos
Mexico
“Me gustó mucho que a pesar de no ser como los hoteles que cuentan con playa privada, termina siendo un lugar muy agradable para tu estancia, albercas limpias, actividades dentro del hotel y personal muy amable.”
Hotel surroundings
Restaurants
1 restaurant on site
El Tiburón de la Costa
Cuisine
Mexican • Seafood
Ambiance
Family friendly • Modern
House rules
Ixtapa Palace takes special requests - add in the next step!
Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 04:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 23:00 and 04:00
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ixtapa Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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