Get the celebrity treatment with world-class service at Hotel Hacienda Real

Elegant Accommodation: Hotel Hacienda Real in Ciudad del Carmen offers a 5-star experience with a fitness centre, year-round outdoor swimming pool, and a lush garden. Guests enjoy free WiFi, a restaurant, bar, and a free airport shuttle service. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, balconies, and modern amenities such as flat-screen TVs and minibars. Additional facilities include a fitness room, business area, and free on-site private parking. Dining Options: The family-friendly restaurant serves American, Italian, Mexican, seafood, local, and European cuisines. Brunch, lunch, and dinner are available, including vegetarian options. An outdoor seating area provides a relaxing atmosphere. Prime Location: Located 1 km from Ciudad del Carmen International Airport, the hotel is 3.7 km from Carmen XXI Convention Centre. Nearby attractions include the Carmen XXI Convention Centre and the beach.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.3)

Rooms with:

  • Garden view

  • Pool view

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Prices converted to USD
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Double Room
  • Non-refundable
  • Pay online
  • 1 large double bed
US$221 for 3 nights
  • You won't be charged yet
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Presidential Suite
  • Non-refundable
  • Pay online
  • Bedroom 1: 2 large double beds
  • Bedroom 2: 2 extra-large double beds
  • Living room: 3 sofa beds
US$1,079 for 3 nights
  • You won't be charged yet

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Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

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  • 1 large double bed

This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony.

Room
355 feet²
View
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi

  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Cleaning products
  • Desk
  • Pants press
  • TV
  • Telephone
  • Ironing facilities
  • Iron
  • Radio
  • Interconnected room(s) available
  • Hairdryer
  • Wake up service/Alarm clock
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Entire unit wheelchair accessible
  • Single-room air conditioning for guest accommodation
Max persons: 2
US$74 per night
Price US$221
Excluded: 16 % VAT, 2 % City tax
  • Non-refundable
  • Pay online
  • 2 large double beds

The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Room
355 feet²
View
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max persons: 2
US$74 per night
Price US$221
Excluded: 16 % VAT, 2 % City tax
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$65 per night
Price US$195
Excluded: 16 % VAT, 2 % City tax
  • Non-refundable
  • Pay online
  • 1 large double bed

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Private suite
355 feet²
Balcony
View
Bath
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max persons: 2
US$93 per night
Price US$279
Excluded: 16 % VAT, 2 % City tax
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$84 per night
Price US$253
Excluded: 16 % VAT, 2 % City tax
  • Non-refundable
  • Pay online
High floor
  • Bedroom 1: 2 large double beds
  • Bedroom 2: 2 extra-large double beds
  • Living room: 3 sofa beds

This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds.

Private suite
861 feet²
Balcony
Garden view
Pool view
Bath
Air conditioning
Spa bath
Ensuite bathroom
Flat-screen TV
Coffee machine
Minibar
Free WiFi
Max persons: 4
US$360 per night
Price US$1,079
Excluded: 16 % VAT, 2 % City tax
  • Non-refundable
  • Pay online
  • We have 1 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Derek
United Kingdom United Kingdom
A comfortable stay just a short walk from the ADO bus station and easy to find. The pool was a nice place to cool off.
Carl
Germany Germany
Nice Hotel with an excellent pool with palm trees, quite central in CdC.
Veronika
Slovenia Slovenia
The hotel was very nice, with swimming pool and nice, speacious room. We spend a very good time there.
Vargas
Mexico Mexico
La iluminación en al área de la alberca. Muy lindo la verdad. La alberca es super grande. La profundidad de alberca ideal. Eso fue lo que más disfruté.
Miguel
Mexico Mexico
Muy completo el hotel, restaurante, gym, bar, piscina y tienda
Henry
Mexico Mexico
Todo estaba muy limpio, camas cómodas y el estilo del hotel está muy lindo
Héctor
Mexico Mexico
Superconfortable, adecuado, para viajes de trabajo
Héctor
Mexico Mexico
Súper, cómodo, todo limpio, ideal para pasar un fin de semana agradable, los jardines mu bien cuidados
Luis
Mexico Mexico
La habitación y las instalaciones del hotel muy buenas.
Moreno
Mexico Mexico
El desayuno rico calentito y el personal con excelente trato

Hotel surroundings

Restaurants

1 restaurant on site
Los Vitrales
  • Cuisine
    American • Italian • Mexican • Seafood • Local • European
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Romantic
  • Dietary options
    Vegetarian

House rules

Hotel Hacienda Real takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 13:00 to 23:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash