Guests are kindly requested to provide guest names in English alphabet (same as the travel document) at the time of booking. Other languages are unacceptable. Name changes after reservation have been made are not permitted.

Please note that once booking is completed, hotel will be entitled to debit your credit card. A valid credit card is required for completing the transaction online. No Virtual Credit Card will be accepted. The physical credit card used to pay for room(s) must be presented by the cardholder for verification at check-in.

The Hotel does not accept third party payment unless a payment authorization form together with front and back copies of credit card, and photo ID/passport of credit card holder are all submitted to the hotel 7 days prior the arrival date. Please contact the hotel directly for further information and assistance.

Booking more than 2 rooms with the same guest name is not allowed.

Please note that extra bed is only available in certain room types. Please contact the property directly for more information prior to arrival.

The property offer free shuttle service from the airport, ferry terminals, and border gates.

Please note that guests aged under 18 years old must be accompanied by adults (aged above 18 years old) when book at this hotel.

The property offers free shuttle service from the airport, ferry terminals, and border gates. Please contact the property directly for more information prior to arrival.

To enjoy a fast and efficient check-in experience without queuing at the hotel, guests have to complete the registration through a secure link sent by the property after booking made. More information will be shown in hotel's direct message.

Breakfast-inclusive rates comprise breakfast for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.

All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.

Please note that the hotel will charge the payment in hotel local currency (Macau Pataca) upon arrival, with exchange rate determined by hotel.

Guests under the age of 18 can only check in with a parent or official guardian.

If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.

The Eiffel Tower will be closed from December 26, 2025, until January 1, 2026, for the setup of the New Year’s Eve Countdown to 2026.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Parisian Macao您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。