4WD policy effective 15th April 2024 for new reservations:

1) Children under 03 years must be accompanied by parents or guardians in exclusive 4WD vehicles, at an additional cost, and require a signed indemnity form.

2)Families with children under 12 years are encouraged to opt for exclusive 4WD vehicles, at an additional cost for a personalized experience, though shared vehicles are available.

3) Pregnant women are advised against 4WD excursions for safety but can join with a signed indemnity form.

Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.

If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:

1) Authorization letter with card holder's signature

2) Copy of the card holder's card (front and back of card with card holder's signature)

3) Copy of the card holder’s passport or driver’s license

Please note that the resort may contact the cardholder for verification purposes.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。