“The staff were great,room was fantastic and spa facilities also superb”
Aleksandar
黑山
“everything”
Janice
比利时
“This hotel was a fantastic experience. Staff were very friendly and helpful and were well trained in hospitality. We especially want to thank our personal concierge who did a great effort in arranging our transport & searching for day trip...”
Pekka
芬兰
“Everything”
S
Sabrina
英国
“We love the restaurant and the room. Staff was very helpful especially our butler who was always ready to help us. The room is spacious too. Also, thank you for making my husband's birthday special by preparing a small cake for him and the note...”
Nellya
哈萨克斯坦
“It was incredible trip with great service and beautiful staying ❤️”
T
Thomas
奥地利
“The hotel is one of the best hotels I have ever stayed in.
The service, the cleanliness, the rooms were very good.
Also the staff were great and always helpful.
A really nice lady called SANDIRA helped us to find our way round the city very...”
Woldemar
德国
“Incredible stay. The staff is the most professional I have ever experienced.”
A
Anne
丹麦
“Absolutely stunning hotel and amazing kind Kazakh hospitality .”
The St. Regis Butler Service is free and includes unpacking and packing service, beverage service, garment pressing, a service desk, and e-butler service.
When travelling with pets, please note that an extra charge of KZT 30,000 per pet per stay applies (excluding VAT). The property welcomes one pet per room (up to 10 kg).