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About this property
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, city or inner courtyard views, and modern amenities such as free WiFi, minibars, and soundproofing. Family rooms and sofa beds cater to all guests.
Dining Experience: The family-friendly restaurant offers Turkish cuisine with halal and vegetarian options. Guests can enjoy a continental or buffet breakfast with warm dishes, fresh pastries, and a variety of beverages.
Leisure Facilities: The hotel includes a sauna, fitness centre, terrace, and garden. Additional amenities include a games room, live music, and an indoor play area.
Prime Location: Located 11 km from Nursultan Nazarbayev International Airport, the hotel is near attractions such as Alau Ice Palace (8-minute walk) and Astana Arena (less than 1 km). Free on-site private parking is available.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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Availability
Prices converted to USD
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2 four-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
8.9
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
8.5
Location
9.0
Free WiFi
8.0
Guests who stayed here loved
Dimitrios
Greece
“Really good location in Astana (Kazakstan) and a really great room for us in there.”
M
Mark
Netherlands
“Comfy bed and shower, located near Botanical Garden.”
J
Jan
Australia
“Great buffet breakfast including local specialties. Plenty of choice and very fresh.”
A
Anton
Czech Republic
“Cozy rooms, amazing service and delicious breakfast.”
Natalia
United Kingdom
“It’s absolutely new hotel, everything modern and clean. Big room with high ceilings, very stylish, warm floor. All essentials are provided. Staff were very friendly and helpful. I will definitely come back.”
Dmitry
Israel
“Clean, great location, great food, amazing staff 👍”
V
Viktor
Armenia
“Quite comfortable location, very clean rooms, all furniture and facilities are new. Very helpful staff”
N
Nicki
Australia
“Great hotel with very friendly and helpful staff. Room was large, spotlessly clean and had a very comfortable bed. Excellent breakfast, hot meal options changed daily.”
M
Mariam
United States
“Th hotel is new and looks great inside. The rooms are spotlessly clean with good views of the city, the beds are very comfortable and the staff attends to your requests promptly even though they don't speak English fluently. I was very satisfied...”
Daria
Russia
“Nice hotel, very clean and comfortable.
Location is ok, several minutes drive from the city center by taxi.”
Hotel surroundings
Restaurants
1 restaurant on site
Ресторан #1
Cuisine
Turkish
Open for
Breakfast • Lunch
Ambiance
Family friendly • Traditional • Modern
Dietary options
Halal • Vegetarian
House rules
NEOS HOTEL takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
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