“Service is exceptional. The lady host offered gloves, snow boots to us. While waiting for the bus, she offered coffee too. The onsen is very good. Food is delicious.”
C
Cheng
新加坡
“The friendly staff and the food. The breakfast and dinner more than covers the price.”
C
Cheng
新加坡
“The friendly and helpful staff. The dinner and breakfast was excellent. What we paid for our stay was covered by the dinner alone at many restaurants in Tokyo.”
Adam
美国
“The woman at the front desk is so sweet and kind! We had a fantastic time between our kimonos, the beautiful location with snow covered peaks in the distance, and delicious food! Our favorite stop in Japan.”
Kim
瑞士
“Very typical. We had a ryokan dinner which was one of the highlights of our vacation. People don’t speak English very well but we’re super friendly to try understanding or explaining us the customs.”
Ellyce
澳大利亚
“Our stay in Yumoto was an incredible experience. The meals were delicious and our room had a magical view of the town. It was our first onsen experience and my partner watched a deer over the fence while he enjoyed the onsen. The staff were so...”
Barry
澳大利亚
“Fantastic traditional Japanese inn (ryokan). The on-site onsen had two options, indoor and outdoor. The friendliness of the staff made us feel very welcome and the meals served were traditional and delicious.”
Anna2kok
马来西亚
“Friendly staff, spacious room, and a great indoor and outdoor onsen. Our room has separate bath, toilet and washing area. Excellent dinner and breakfast as well.”
De
美国
“The meal was delicious and such a treat. The outdoor onsen under the snow was a delight. Room is fine, nothing great but comfortable. Staff are kind.”