Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely non-smoking.

"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"

Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Additional charges may apply.

Please note that the property can only accommodate pets with a maximum weight of 15 kg or less.

Please note that the hotel will undergo a power outage due to a mandatory inspection of the electrical facilities on the following dates/times: Saturday 23 08 2025, 23:00 - 06:00 on Sunday 24 08 2025. Please note that it is the subject to change based on work progress.

请您提前告知Shangri-La Tokyo您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

房价不包含每人每晚须支付的住宿税费，客人将在到店入住时支付该费用。