Get the celebrity treatment with world-class service at Hotel New Otani Hakata
Conveniently located a 1-minute walk from Watanabe-dori Subway Station, Hotel New Otani Hakata provides elegant accommodation with 6 restaurants and a Japanese tea room. Lively Tenjin area is just a 3-minute subway ride away. Free Wi-Fi is provided in the rooms and at the lobby.
Each spacious room is fitted with facilities like flat-screen TV and fridge. The en suite bathroom includes a hairdryer, a bath tub and free toiletries. Wi-Fi and wired internet are available free of charge.
Guests at New Otani Hakata Hotel can receive relaxing massages at an extra cost. Laundry services and concierge services are offered. Pay internet PCs are available in the lobby area.
JR Hakata Shinkansen (bullet train) Station is a 5-minute drive away, while Fukuoka Airport can be reached within a 30-minute drive. Direct airport buses are available from a bus stop right next to the hotel. Canal City shopping mall is a 5-minute drive from the property.
Senbazuru restaurant serves seasonal delicate Japanese dishes, and Taikan-en offers lavish Chinese cuisine. Delicious cocktails are on offer at The Castillian Room bar.
Couples particularly like the location — they rated it 8.0 for a two-person trip.
“The hotel is conveniently located within 1 minute’s walking distance to the subway station and only 3 stops from Hakata station. There are many restaurants and convenient stores located at the doorstep. The best part of our stay was how helpful...”
I
Intan
Singapore
“The room is very clean and we really loved the tatami. It is also very spacious. The car park is also attached to the building made it more convenient”
Poh
Singapore
“The spacious entrance lobby is useful for drop off, less crowded location than Hakata, within 1 km walk to Canal City and other restaurants and shop. Room is good size, has study desk and massage chair which was very enjoyable.”
T
Terry
Australia
“From the moment the door swings open via the formally dressed bellhops ready to greet you the magic begins. Check in was so organised and the receptionist had trained in Toowoomba Qld of all places so we had a good old chat much to the amazement...”
C
Chun
United Kingdom
“Good location, just 8 minutes walk away to the shop”
Sian
Singapore
“I really like the old school" vibe where hospitality is personal and level of politeness is professional yet genuine. From check-in, a staff member helped me to my room with my luggage and opened the door for me to settle in. When I leave the...”
Sandra
United Kingdom
“Location, friendliness of helpful staff, breakfast”
Giuseppe
Italy
“Friendly staff and good breakfast quality overall (Japan and continental one). Bed super comfy and room bigger that Japan average!!!”
Clemence
Japan
“Excellent service at arrival and check out. The hotel is really convenient and it is easy to catch a taxi to the airport or elsewhere.”
S
Shaun
United Kingdom
“This is quite possibly the most pleasant and friendly hotel I have ever stayed in.
The staff were excellent and couldn’t do enough to make our stay amazing.
I would rate this hotel 11/10 if I could. Thank you for such a lovely experience.”
Hotel surroundings
Restaurants
4 restaurants on site
SENBAZURU
Cuisine
Japanese
Ambiance
Traditional
GREEN HOUSE
Cuisine
International • European
Ambiance
Family friendly
CASTILLIAN ROOM
Cuisine
European
Ambiance
Traditional
TAIKANEN
Cuisine
Chinese
House rules
Hotel New Otani Hakata takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
The full amount of the reservation must be paid at check-in if guests made the booking on the arrival date.
Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel New Otani Hakata in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
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