When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

A swimming cap and slippers are compulsory in the swimming pool. Guests can bring their own or buy new ones at an extra cost. The cap costs EUR 5 while the slippers cost EUR 7.

The garage is available upon request at an extra cost of EUR 12 per day. It is suitable for vehicles of 2.10 metres height maximum.

When booking more than 5 rooms, different policies and additional supplements may apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Starhotels Grand Milan您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

经营许可证号：012119-ALB-00002, IT012119A1QW6V5GF9