Please be informed that Nyepi (Silent) Day is observed annually in Bali as a prelude to Balinese New Year. It is a day of absolute silence throughout the island when noises and lights are kept to the minimum, and no outdoor activities (including check-in and check-out from the hotel) are allowed. Please contact the hotel directly for more information.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in, otherwise the property might reject the booking or request that full payment is settled immediately with an alternative payment method. The original deposit will be refunded.

Food and beverage services are unavailable due to the coronavirus (COVID-19) until further information.

All cots are subject to availability.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知SOL by Meliá Benoa Bali All inclusive您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

请注意：您在抵达前须支付订单总额。Sol by Meliá会将附有付款详情的确认信发送给您。住宿在收到您的付款后，会将住宿地址和领取钥匙的地址等详细信息通过邮件发送给您。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，此住宿在指导实施期间仅接受必要工作人员/获许可的旅行者预订，且在入住时必须提供合理证明。如无法提供，您的预订届时会被取消。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。