About this property

Comfortable Accommodations: Rooms feature air-conditioning, city or river views, walk-in showers, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Additional comforts include bathrobes, soundproofing, and interconnected rooms. Exceptional Facilities: Guests can enjoy spa facilities, a swimming pool with a view, fitness centre, and massage services. The hotel offers a restaurant serving international cuisine, a bar, and a kids' pool. Free on-site parking and a 24-hour front desk enhance the stay. Prime Location: Located in Surabaya, the hotel is 11 km from Juanda International Airport. Nearby attractions include Gubeng Train Station (8 km) and Surabaya Zoo (6 km). Highly rated for its swimming pool, attentive staff, and delicious breakfast.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Breakfast info

Continental, Halal, Asian, American, Buffet, Breakfast to go

Rooms with:

  • City view

  • River view

Free parking available at the hotel


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Shivram
Indonesia Indonesia
Typical Accor Hotel. The staff is good and welcoming. This is our second time to stay at Novotel Samator. Easy to come from the airport.
Celine
Malaysia Malaysia
The staff was friendly, professional and helpful. I love the huge balcony where our family can have breakfast together in a private area. We also love the food in the restaurant downstairs - it's so good that we even decided to have it for dinner...
Tamilarasi
Malaysia Malaysia
Clean and big enough for our family. Comfortable stays.
Teodor
Bulgaria Bulgaria
Everything were more than perfect. The staff was very nice.
Lobrino
Philippines Philippines
Bfast is awesome, many selections and it is affordable
Arinda
Hong Kong Hong Kong
The architect is modern and clean, easy to locate on the google maps and spacious area nearby a small shopping mall is good when in need of personal care or whatnots.
Yawen
Singapore Singapore
Clean bed and very comfortable to sleep in. Nice room with views. Staff are friendly and nice! 👍
Normaya
Singapore Singapore
Breakfast was good. Room was excellent. For this specific trip, my request to have my granddaughter's 4th birthday decoration in the room prior to our arrival was beautiful and amazingly done! Perfect!!
Aiala
Spain Spain
The hotel was really nice, the room was clean, spacious, with all the amenities you need. Bonus point for the refillable water bottles and dispensers everywhere. Gym is basic but perfect for a little workout. The pool is nice and spa was good...
D
Malta Malta
This was our second stay in a matter of 3 days in this hotel. What I really appreciated was that on our first stay - which wasn't excellent they asked us for a written review - the second time we stayed they improved and attended to the flaws...

Availability

Prices converted to USD
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
We have 7 left
  • 1 extra-large double bed
312 feet²
City View
River View
Airconditioning
Flat-screen TV
Soundproofing

  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Socket near the bed
  • Tile/marble floor
  • Desk
  • Seating Area
  • TV
  • Slippers
  • Refrigerator
  • Telephone
  • Tea/Coffee maker
  • Interconnected room(s) available
  • Hairdryer
  • Additional toilet
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Entire unit wheelchair accessible
Max persons: 2
US$46 per night
Price US$153
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$46 per night
Price US$153
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$54 per night
Price US$179
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$50 per night
Price US$166
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$54 per night
Price US$179
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$50 per night
Price US$166
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
We have 7 left
  • 2 single beds
312 feet²
City View
River View
Airconditioning
Flat-screen TV
Soundproofing
Max persons: 2
US$46 per night
Price US$153
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$46 per night
Price US$153
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$54 per night
Price US$179
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$50 per night
Price US$166
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 2
US$54 per night
Price US$179
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$50 per night
Price US$166
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
We have 7 left
  • 1 extra-large double bed
323 feet²
City View
River View
Airconditioning
Flat-screen TV
Soundproofing
Max persons: 2
US$55 per night
Price US$183
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$55 per night
Price US$183
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 2
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
We have 7 left
  • 2 single beds
323 feet²
City View
River View
Airconditioning
Flat-screen TV
Soundproofing
Max persons: 2
US$55 per night
Price US$183
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$55 per night
Price US$183
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 2
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
We have 7 left
  • 2 single beds
323 feet²
City View
River View
Airconditioning
Flat-screen TV
Max persons: 2
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$67 per night
Price US$222
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$67 per night
Price US$222
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
We have 7 left
  • 1 extra-large double bed
323 feet²
City View
River View
Airconditioning
Flat-screen TV
Max persons: 2
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$59 per night
Price US$196
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$67 per night
Price US$222
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$67 per night
Price US$222
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$63 per night
Price US$209
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
We have 1 left
  • 1 extra-large double bed
Private suite
603 feet²
City View
River View
Airconditioning
Flat-screen TV
Soundproofing
Max persons: 2
US$105 per night
Price US$349
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$105 per night
Price US$349
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$113 per night
Price US$375
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$109 per night
Price US$362
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 2
US$113 per night
Price US$375
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$109 per night
Price US$362
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
We have 7 left
  • 1 extra-large double bed
Private suite
818 feet²
City View
River View
Airconditioning
Flat-screen TV
Soundproofing
Max persons: 2
US$123 per night
Price US$409
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$123 per night
Price US$409
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 2
US$131 per night
Price US$435
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$127 per night
Price US$422
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$131 per night
Price US$435
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$127 per night
Price US$422
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
We have 1 left
Private suite
1722 feet²
City View
River View
Airconditioning
Flat-screen TV
Max persons: 6
US$254 per night
Price US$845
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Non-refundable
  • Pay online
Max persons: 6
US$254 per night
Price US$845
Included: 11 % Service charge
Excluded: 10 % Tax
  • Breakfast: US$9 (optional)
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$262 per night
Price US$871
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 1
Only for 1 guest
US$258 per night
Price US$858
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
Max persons: 2
US$262 per night
Price US$871
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$258 per night
Price US$858
Included: 11 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • You won't be charged in the next step

Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Hotel surroundings

Food & Drink

Breakfast

  • Very good breakfast included with select options or available at the property for US$8.65 per person.
  • Served daily
    06:00 to 10:00
  • Food
    Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
Food Exchange
  • Cuisine
    International
  • Dietary options
    Halal
  • Ambiance
    Family friendly • Modern • Romantic
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Novotel Samator Surabaya Timur takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.