Presentation of the credit card used for reservation payment is required upon arrival.

Please note that the name of the credit card holder should match the staying guest's name. Guest must present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Otherwise, hotel do not accept check-in. Please note that the property does not accept bookings made by debit card.

Name changes are strictly prohibited for nonrefundable bookings and within the hotel's cancellation policy.

Please note that when guests book more than 5 rooms, different policies and additional supplements may apply.

Listed room types are for accommodation purposes only. Special packages are available for events, tea ceremonies and weddings. Please contact hotel directly for further enquiry.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。