Sustainability certification

Castello City Hotel

–Great location - show map
+48 photos
Scored 7.7
Rated good

Staff

8.9

You might be eligible for a Genius discount at Castello City Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi. Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. At night, you can enjoy your drinks, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 350 metres away from the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.4)

  • Great Food: Meals here are highly recommended

Breakfast info

Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Rooms with:

  • City view

  • Inner courtyard view

  • FREE private parking!

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Antoinette
Greece Greece
“Didn't have a breakfast spent most of stay at hospital”
Georgios
Greece Greece
“Very good hotel, convenient location. Free parking is a plus.”
Olivier6933
France France
“Thank you for your warmful welcomming, very professional crew at the reception and the restaurant. Room ok, restaurant ok. Good location at the center of town. A very nice traditionnal hotel. It wasn't my first time, it won't be the last one....”
Liam
Germany Germany
“Great place for us to crash after we arrived to Crete late at night. Staff were wonderful, and location was great for us. The view at breakfast was amazing!”
Serena
Italy Italy
“Having breakfast with the city sprawling beneath you, and the sea in the background was definitely my favourite part of my stay.”
Natalia
Portugal Portugal
“Location is great and the breakfast is also very good. It's an old building don't expect luxuries, but it's great location, quite easy to park around on the streets. Walking distance downtown.”
Marin_minchev
United Kingdom United Kingdom
“Pleasant, unproblematic stay. Great staff. The best shower pressure I've seen in my Greece stays.”
Tomasz
Poland Poland
“Very good breakfast, good location, very good price”
Alin
Romania Romania
“Breakfast with adequate options. The view from the restaurant and the posibility to eat on the outside. Staff was nice. Rather large balcony. Good sound isolation from the street noise.”
Michael(tae-hun
Canada Canada
“Kind hospitality of each employees.. Location was good n breakfast with lots of Variety was exceptional..”

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Double or Twin Room
We have 1 left
  • 2 single beds
237 feet²
Balcony
Inner courtyard view
Airconditioning
Private bathroom
Flat-screen TV
Soundproofing
  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Hardwood or parquet floors
  • Towels
  • Linen
  • Hypoallergenic
  • Desk
  • TV
  • Refrigerator
  • Telephone
  • Satellite channels
  • Tea/Coffee maker
  • Heating
  • Hairdryer
  • Cable channels
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Hand sanitiser
Max persons: 2
US$56 per night
Original price
US$209.68
Bonus savings
- US$41.94
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$167.75
US$56 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max persons: 2
US$61 per night
Original price
US$227.92
Bonus savings
- US$45.58
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$182.33
US$61 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Max persons: 1
Only for 1 guest
US$52 per night
Original price
US$195.39
Bonus savings
- US$39.08
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$156.31
US$52 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max persons: 1
Only for 1 guest
US$57 per night
Original price
US$212.38
Bonus savings
- US$42.48
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$169.90
US$57 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Deluxe Room City View
215 feet²
Balcony
City View
Airconditioning
Private bathroom
Flat-screen TV
Soundproofing
Max persons: 2
US$60 per night
Original price
US$223.98
Bonus savings
- US$44.80
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$179.19
US$60 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max persons: 2
US$65 per night
Original price
US$243.46
Bonus savings
- US$48.69
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$194.77
US$65 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Max persons: 1
Only for 1 guest
US$56 per night
Original price
US$209.68
Bonus savings
- US$41.94
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$167.75
US$56 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max persons: 1
Only for 1 guest
US$61 per night
Original price
US$227.92
Bonus savings
- US$45.58
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$182.33
US$61 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Deluxe Room Sea View
We have 3 left
215 feet²
Balcony
Sea View
Airconditioning
Private bathroom
Flat-screen TV
Soundproofing
Max persons: 2
US$64 per night
Original price
US$238.28
Bonus savings
- US$47.66
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$190.62
US$64 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max persons: 2
US$69 per night
Original price
US$259
Bonus savings
- US$51.80
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$207.20
US$69 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Deluxe Triple Room
We have 1 left
237 feet²
Balcony
City View
Inner courtyard view
Airconditioning
Private bathroom
Flat-screen TV
Soundproofing
Max persons: 3
US$67 per night
Original price
US$252.57
Bonus savings
- US$50.51
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$202.06
US$67 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max persons: 3
US$73 per night
Original price
US$274.54
Bonus savings
- US$54.91
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$219.63
US$73 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: € 3 Environment fee per night, 13 % VAT, 0.5 % City tax
  • Superb breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
  • You won't be charged yet

Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Hotel surroundings

Food & Drink

Breakfast

  • Superb breakfast included with select options or available at the property for US$5.88 per person.
  • Served daily
    07:00 to 10:30
  • Food
    Bread • Pastries • Butter • Cheese • Cold meat • Eggs • Yogurt • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
Fifth Floor Restaurant
  • Cuisine
    Greek • Local • International
  • Service
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Castello City Hotel takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

City tour buses can be arranged upon charge.

Please inform Castello City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 1027703