If you have any special requests or are mobility impaired, please contact the hotel directly to discuss your requirements prior to making your booking.

Guests are advised that the same card used to make the booking will be required to make the payment. We will take a holding amount of £50 per room per night, which will enable express check out on your day of departure.

Children aged 0–18 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 0–5 years.

When travelling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

The Harrogate Spa is open daily from 07:00 to 21:00. Hotel residents have one-hour access to the pool and poolside spa facilities, subject to availability. No booking is required—it is on a first-come, first-served basis. Treatments and Day Packages are available to book from 10:00 to 18:00, subject to availability. Please speak to the Harrogate Spa reception to make a reservation.

From September 1st, 2025, children’s swim times are from 19:00 to 21:00 and 16:00 to 18:00 daily, subject to availability. Booking is essential, and charges apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：£50。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。