When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges directly with the hotel.

Our car park is for residents only. Spaces are limited and must be pre-booked by calling the hotel directly.

The spaces will be reserved on a first come first served basis and will be £20 per night for overnight car parking. The space will be reserved from 14:00 on the day of arrival and until 12:00 on the day on departure.

Alternatively, Magdalen Street Car Park (EX2 4HZ) is a 2 minute walk from the hotel and charges daily from 8am and 10pm, starting from 2 hours for £4.50 to £18 for a full day. (free from 10pm each evening). This car park can be paid using the ringo app.

When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

We offer guests use of our outdoor heated pool area and small indoor hydra jet pool. Children under the age of 16 must be accompanied by a supervising adult at all times. The pool is heated to 27 degrees and whilst we make every effort to maintain this temperature, we cannot guarantee that this is consistent, due to the fact the pool remains uncovered during its opening hours.

Starting 6th January 2025 our hotels will be cashless, please use cards or digital payments for transactions.