Breakfast is free of charge for children aged 0-6 years. Children between 6 and 12 years old receive a 50% discount on breakfast only when a rate inclusive of breakfast has been booked.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels.

Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent.

This document should include:

- Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.

- Copies of the passports of both the legal guardian and the minor(s).

Failure to provide these documents will result in the refusal of the stay

Kindly note that the property only accepts payments by credit or debit card and cannot take cash. For advance purchase rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Public parking is available at the Q Park nearby. Parking spaces must be reserved in advance, and the hotel can offer a 40% discount on rates.

Pentahotels has a strict no-smoking policy in our non-smoking rooms. Smoking in non-smoking units will incur an additional charge of GBP 250.

A cleaning service is available upon request.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：£50。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。