In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system. Please contact the hotel once you have made your bedroom reservation to book times for these facilities.

Please note that there is an additional charge for use of all leisure facilities.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note, the hotel will charge a preauthorisation of GBP 1 for all bookings on cards. Full payment will be taken for advance purchase or non-refundable bookings. This property only accepts payment for your room using credit or debit cards, cash is not accepted.

Children swim times apply and children are only permitted to use the swimming pool from:

Monday - Friday 8.30am - 11:30am & 3:30pm - 6:30pm

Saturday - Sunday - 7:00am - 11:00am & 2:00pm - 6:30pm

Bank Holidays - No restrictions

Please note that children can only be accommodated in the Family Rooms.

If your rate includes Dinner Bed and Breakfast we’ll give you a generous £35.00 food only allowance per adult to spend. This rate also includes a full breakfast. Children in the room are charged at an additional £30 per child, per night, including breakfast. All other children's meals are charged as taken. Please contact the hotel to book your table.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知North Lakes Hotel and Spa您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。