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About this property
Enjoy renowned, warm Geordie hospitality at this privately owned and personally operated family hotel, just minutes from the city centre. Free parking is available but with limited availability!
The hotel has been established for 20 years, and has built a consistent reputation for good food and friendly, efficient service in a warm and congenial atmosphere.
Although situated in a quiet suburban area, the Metro Centre is just 30 minutes away by car and Newcastle Airport is nearby.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
7.7
Cleanliness
8.2
Comfort
8.1
Value for money
8.3
Location
8.9
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
Cara
Guernsey
“Very comfortable beds and lovely bathroom. Nice and warm with friendly staff.”
K
Kwok
United Kingdom
“Ideal setting for the Great North Run.
It took approximately 20 minutes to walk to the venue. The cost was high, but considering it was the Great North Run weekend, the price I paid was reasonable. The staff were exceptionally friendly, which...”
K
Kate
United Kingdom
“Very convenient location, exceptional staff and fantastic restaurant on site.”
Jane
United Kingdom
“Parents had a huge comfortable room with extra large double bed. Very clean and comfortable.”
I
Ifere
United Kingdom
“Location was close to the Freemans hospital which was our reason for the accommodation. Staff were very polite professional and personable”
S
Sharon
United Kingdom
“Very friendly and helpful staff, especially the lady on reception who also served the breakfast.”
Alison
United Kingdom
“Chose this hotel as it's at the quiet end of Osbourne Road in Jesmond.
Good location, 10 mins into the city centre, same to the local hospital, with local shops five mins walk.
Room was very clean and comfortable. Bathroom lovely with a good...”
Rachel
Poland
“Very friendly staff. Excellent location with bus stops right outside to go into the city centre. Really well located for bar/restaurant options. More affordable than other city centre chains. We would happily stay here again!”
R
Roz
United Kingdom
“Excellent location. Easy to find on a brilliant bus route right outside the door and easy walk from metro. Everything you need in easy distance. Comfortable and great size room. Lovely Indian restaurant attached to the hotel. Super friendly staff...”
Wattis
United Kingdom
“The room was clean and comfortable and really great value for money. It's in a lovely location which is very handy for cafes and shops in a lovely leafy area and large Victorian terraces. But also convenient for the city centre. Staff were very...”
Hotel surroundings
Restaurants
1 restaurant on site
Chakh Dhoom
Cuisine
Indian
Open for
Breakfast
Facilities of Best Western New Kent Hotel
Most popular facilities
Free parking
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
24-hour front desk
Bar
House rules
Best Western New Kent Hotel takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
£15 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
£15 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
A credit card is necessary to confirm the reservation.
Please note that group reservations of 10 people or more require a deposit of GBP 20 per person that is non-refundable.
When booking 6 rooms or more, different policies and additional supplements will apply.
This property cannot accommodate stag/hen parties.
There is no lift at this property.
Free parking is available but with limited availability!
A credit card is necessary to confirm the reservation. When booking 6 rooms or more, different policies and additional supplements will apply. This property cannot accommodate stag/hen parties. There is no lift at this property. Free parking is available but with limited availability !
Please inform Best Western New Kent Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Guernsey
United Kingdom
Poland
