Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property. Please be aware that Mercure Northampton no longer has a swimming pool and wet facilities. Please note that the card used to make the booking has to be presented upon check-in. Please be aware a maximum of two guest requiring assistance (due to any form of disability or impairments) is permitted at the hotel on any given night due to fire, life safety policies, relating to the safe and appropriate time required to facilitate evacuation. Any guests that will require assistance from the hotel team to safely evacuate the property in case of an emergency for an overnight stay must state this at booking stage. A minimum of 48 hours’ notice is required to confirm if this is possible and the booking will not be guaranteed until actioned by the hotel and contact will be made to the guest from a front of house team member. In the event that the hotel is not made aware 48 hours prior to arrival that a guest would require assistance to evacuate the building, and we have exceeded our capability to ensure the safe evacuation then the hotel reserves the right to decline the booking.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Mercure Northampton您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。