Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Gym is open 24 hours and Sofitel Spa opens daily from 09:00 -21:00. It combines luxury French skincare by Sothy & the latest derma-science from TEMPLESPA.

Access to the Steam, Sauna & Hydro bath are chargeable at £40 per person for 60 minutes. To make a reservation in this regard, please email Sofitel.LondonHeathrow.WELLNESS@sofitel.com

Sofitel London Heathrow is directly connected to Heathrow T5, only 4 minutes' walk via a covered walkway. BY ROAD - from the North, South or West: exit at Junction 14 on the M25. From the East, exit at Junction 4 on the M4, then follow signs to Heathrow Terminal 5. BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel.

There is a Hoppa bus shuttle service available to and from Terminal 4; this service is chargeable and runs every 19 and 49 mins past the hour - take the H53 or H56 bus, Hoppa bus shuttle is an independent service not related to the hotel.

Please note parking is only for the duration of your stay. However, parking packages can be arranged with the property after booking (parking packages are subject to availability).

Please note that the credit card used to book must be presented on arrival.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：£100。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。