You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
The Queen at Chester - Beautifully connected – Since 1860
With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning.
Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond.
The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry.
All of our bedrooms have complimentary Wi-Fi a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Guest reviews
Categories:
Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.2
Location
9.1
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
Helen
United Kingdom
“Have stayed many times it feels like home but much more elegant.Staff always on point helpful.”
L
Liam
United Kingdom
“Absolutley loved my stay ...thankyou Queens at chester”
J
Jan
United Kingdom
“Good size room. Very clean and modern. Hotel reception area was lovely too and staff. Great location”
Gromit1972
United Kingdom
“Design of room, bath & separate shower, location”
T
Thomas
United Kingdom
“Great location. Rooms are clean and comfortable. Great value for money.”
Mick
United Kingdom
“Absolutely beautiful hotel. Plush but not oppressive. Very well thought out interior design and decor.
The rooms were excellent. Very large, comfortable beds. Nice spacious bathroom. A lovely view of the outside terrace too.”
Alex
United Kingdom
“Beautiful building, clean throughout and beautifully decorated for Christmas. Room was exceptionally clean and well presented. Breakfast was well organised considering how busy it was. Will most definitely stay again.”
J
Joe
United Kingdom
“The location of the hotel was great and the staff were helpful and friendly”
O'brien
United Kingdom
“Everything was very good and very helpful, friendly staff. The bar and food was all a bit pricey for us so I can't comment on that. Lovely furnishings, but long walk to our room...which, I guess, is only a minor thing.”
J
Julie
United Kingdom
“Hotel was a few steps from the train station and 10 minutes walk from the town centre.
Hotel was really nice and the food in the restaurant was really good in the evening, didn’t have breakfast so can’t comment on that.”
Hotel surroundings
Food & Drink
Breakfast
Very good breakfast included with select options or available at the property for US$22.84 per person.
The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.
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