About this property

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All of our bedrooms have complimentary Wi-Fi a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Situated in the best rated area in Chester, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 double beds
1 extra-large double bed
1 double bed
1 double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Paul
United Kingdom United Kingdom
Central location. Very clean and tidy. Very nice buffet breakfast.
Alan
United Kingdom United Kingdom
Great location. Very clean. Decorated for Christmas beautifully Staff excellent providing great service
John
United Kingdom United Kingdom
Smart hotel, friendly professional staff & great location
Derek
United Kingdom United Kingdom
Excellent central location with paid parking next door. Good food, friendly staff and comfortable room.
David
United Kingdom United Kingdom
Pleasant helpful receptionist. Excellent variety at breakfast, and quality food. Lovely well appointed room.
Steve
United Kingdom United Kingdom
Excellent location, friendly staff, really good breakfast with lots of choice, the rooms are a good size, and the beds are comfortable. 5 minute walk to town, good parking at the side of the hotel reasonable parking charges.
Kim
United Kingdom United Kingdom
The interior of the hotel is great. Great decor and clean. The room was a brilliant size and we slept really well. Staff and the other guests were pleasant, and there was a nice atmosphere.
Keith
United Kingdom United Kingdom
It was immaculate and a beautiful hotel. The junior suite was amazing. The room was cosy and comfortable. The staff were so friendly and couldn’t do enough to help.
Sally
United Kingdom United Kingdom
Good base for exploring as it is across the road from the train station. Room was comfortable Reception staff were welcoming. and friendly We had a problem with the room safe. This was resolved quickly by staff.
Jane
United Kingdom United Kingdom
Perfect location, very friendly staff, food brilliant

Hotel surroundings

Restaurants

2 restaurants on site
V&A Restaurant
  • Cuisine
    British
  • Open for
    Breakfast • Dinner
V&A
  • Open for
    Lunch • Dinner

Facilities of The Queen at Chester Hotel, BW Premier Collection

Great facilities! Review score, 8.5

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.