Please note, the Cancellation policy for bookings of 5 rooms or more is as follows:

-Cancellation for the whole booking must be done 8 weeks in advance. Cancellation of just 1 room can be done 24 hours prior to arrival.

- Names of all guests and their room allotment must be provided 1 month before arrival and no later than 2 weeks before arrival.

- A deposit of 25 % is required within 4 weeks of booking.

The Garden Spa is not included in the stay unless Spa Garden rooms have been booked.

到店时需支付损毁押金：£100。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。