Situated on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.
This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront.
This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests.
With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. Our room service is from 6.30am to 11pm
A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast.
The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Centre is next door to the hotel.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet
Rooms with:
River view
Parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
Sustainability
This property has 5 third-party sustainability certifications.
Green Key (FEE)
Green Tourism
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.3
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
J
Janice
Switzerland
“I had to check out before breakfast but I was given a packed breakfast to take away - much appreciated.
Location ideal. I was travelling alone, and as a woman I always felt completely safe. Iron provided. Tea and coffee facilities excellent -...”
S
Siiri
United Kingdom
“Customer service was excellent.
Mr Navid was absolutely wonderful to welcome us and talk us through all.
Breakfast was good, they have made us special omelette on request which was hot and delicious 😋
Thank you once again, mr and Mrs Akram”
E
Emily
United Kingdom
“Large open reception, more than enough staff to not have to wait (regardless of time of day) which to me is super important but also remote checkout if you want to not engage. Rooms were great, clean, open and welcoming, modern but not clinical....”
V
Victoria
United Kingdom
“There was a really love male reception worker, I didn’t catch his name but he worked both days we were there and he was super attentive and friendly.”
Graham
United Kingdom
“the location for the excel arean was perfect for our stay and fitted our needs perfectly.
room was good and the breakfast was also good standad”
L
Lucia
Romania
“- The room was spacious and quite comfortable (the second one we received, as we initially had another room which we changed after a few hours because of the air conditioning).
- Housekeeping was done daily.
- Breakfast was very rich, tasty, and...”
S
Stephan
United Kingdom
“Staff are very welcoming, very clean and the layout of the hotel.”
A
Alisha
United Kingdom
“Comfortable spacious rooms
Very quiet
Breakfast great”
P
Peter
United Kingdom
“The location worked well for us to combine driving from Somerset and then DLR and tube for a hospital appointment.”
Jeorgina
United Kingdom
“Everyone on the team and staff are very welcomed
I'm so pleased and the food was great”
Hotel surroundings
Restaurants
2 restaurants on site
The Salt Port Restaurant & Delicattessen
Cuisine
British
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free
The Bidder & Co Lounge
Cuisine
British
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free • Dairy-free
House rules
DoubleTree By Hilton London Excel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
A credit or debit card authorisation of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel
If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
Switzerland
United Kingdom
Romania
