Please note that your credit card will be debited in the event of:

- Damages to the property

- Smoking on the property

- The kitchen not being clean upon departure.

Please note that the car park has a height limit of 1,90 metres.

Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost. A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels. For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.

- For reservations of 7 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Appart'hôtel Odalys City - Bioparc Lyon Est您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至07:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。